44

PDF creation for Microsoft Field Service Mobile App (Version 11.2.203.0

We urgently need back the pdf creation possibility in the Microsoft Field Service Mobile App (Version 11.2.203.0). All our reports base on that functionality. PDF creation was available in the former Microsoft Field Service Mobile App and it is available in the current non MS branded app.

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7 Comments

Read more... 7 Comments

Category: Mobile (64)

STATUS DETAILS
Completed
Ideas Administrator

PDF reports are supported in Field Service Mobile app version 12.1.212+

Thank You,

Jonathan Baker 

PM, Microsoft

 

34

List of open work orders as a Bing Map view

To switch from the pesky Woodford app to Field Service Mobile, I just need one more feature: The expiring Resco Mobile App can switch between open work orders as a list or as a map view. This map view is great. Use case: The service technician has completed his work orders in the early afternoon ...

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1 Comments

Read more... 1 Comments

Category: Mobile (64)

STATUS DETAILS
Under Review
Ideas Administrator

Hello! Thank you for the feedback. This is certainly a valuable feature and one we are actively exploring. Keep an eye out for announcements in our next wave release cycle.

 

Thanks,

Field Service PM Team

19

Inspections for Field Service Mobile

Many times a service call will need the ability to include an inspection or inspections with the service. This includes multiple types of data and would be similar in nature to a Voice of The Customer style inspection report. 

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4 Comments

Read more... 4 Comments

Category: Mobile (64)

STATUS DETAILS
Completed
Ideas Administrator

Inspections capabilities are now avialable for Field Service Mobile.

Thank You,

Field Service Mobile Team. 

18

Ability to customize the size of the multi-line text box field in mobile apps

The default size of the multi-line text box for Resco Mobile Dynamics 365 Woodford is too tall; however, it does not have the settings to change the field size.

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0 Comments

Read more... 0 Comments

Category: Mobile (64)

STATUS DETAILS
Under Review
17

Background App Refresh/Offline Sync

Dears, Hope everyone is doing great. For one of our customer we are migrating from MS native Field service mobile app (Xamarin) to PowerApp Field service. In the new app offline sync was configured, when user switch to another and keep the PowerApp running in the background and switch back to P...

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7 Comments

Read more... 7 Comments

Category: Mobile (64)

STATUS DETAILS
New
17

Field Service Mobile crashes every time I try to open that Bookable Resource Booking list.

Field Service Mobile crashes every time I try to open that Bookable Resource Booking list.

- Steps:

1. install Field Service Solution
2. create a Work Order
3. Assign the Work Order to a resource
4. install Field Service Mobile from Windows Store
5. Synchroniz...

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6 Comments

Read more... 6 Comments

Category: Mobile (64)

STATUS DETAILS
Declined
Ideas Administrator

Per the explanation below, this entry is being closed out, with the workaround steps provided by my colleague Tetyana Sych from Microsoft. 

Shloma Baum

PM

Microsoft 

 

15

Customization of the Calendar Control in Field Service Mobile MDA 2020 app

Make it possible to customize the out of the box calendar control in the Field Service Mobile App 2020 Model Driven App We want to change the fields, fe. “Incident type” which is displayed on the bookings card form in the Calendar View in the Field Service Mobile App 2020 Model Driven App.

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1 Comments

Read more... 1 Comments

Category: Mobile (64)

STATUS DETAILS
Under Review
14

"Convert to Work Order" button for Field Service Mobile App

When you open a Work Order record in a PC client, you can see the "Convert to Work order" button on the ribbon, which is not available in Field Service Mobile App. It would be nice to have the "Convert to Work order" button available for FS mobile app so that users can perform the same ac...

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0 Comments

Read more... 0 Comments

Category: Mobile (64)

STATUS DETAILS
Declined
Ideas Administrator

Hello,

After lengthy consideration we will not be bringing this functionality to the current FSM application. 

Sincerely,

Jon baker

PM, Microsoft

10

Enable downloading of offline updates to continue even when iPad/iPhone is in sleep mode

Our maintenance workers are operating in locations where mobile connection is not available. As such they must download all the required data to their device at the start of the day so that they can work in offline mode later. Due to the amount of data, the initial downloading takes about 75 minu...

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1 Comments

Read more... 1 Comments

Category: Mobile (64)

STATUS DETAILS
New
9

Allowing users to access Online Mode when "Offline Sync" option is on

* The current behavior which does not meet the business requirement: - When user turn on "Offline Sync" option, they will be put in the Offline mode and cannot perform real-time task in the Field Service mobile app. - But if users turn off "Offline Sync" option to be in the Online mode, and they ...

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1 Comments

Read more... 1 Comments

Category: Mobile (64)

STATUS DETAILS
New