Allowing users to access Online Mode when "Offline Sync" option is on
* The current behavior which does not meet the business requirement: - When user turn on "Offline Sync" option, they will be put in the Offline mode and cannot perform real-time task in the Field Service mobile app. - But if users turn off "Offline Sync" option to be in the Online mode, and they ...
Support SharePoint in offline mode
It would be very nice to able to access documents saved in SharePoint for each record in the mobile app in offline mode. Right now this is not supported. I know SharePoint documents is supported in online mode. But we can't afford people not to be able to do work on the ipad without in case of po...
Background App Refresh/Offline Sync
Dears, Hope everyone is doing great. For one of our customer we are migrating from MS native Field service mobile app (Xamarin) to PowerApp Field service. In the new app offline sync was configured, when user switch to another and keep the PowerApp running in the background and switch back to P...
Hello,
Thank you for the feedback. Due to device OS limitations the Field Service Mobile applicaiton will not sync while in the background on iOS. However, on Android the application will continue to sync provided there are enough device resources available to the application. This is the same behavior that you would observe with the legacy Field Service Mobile - Xamarin application which will be under the same device based limitations. If Offline sync is paused due to app being moved to the background or closed, it will resume from where it left off once the application resumes.
If you have further questions on this please reach out to Field Service Mobile Feedback fsmfeedback@microsoft.com.
Thank you,
Field Service Mobile PM Team
Enhancement of customization and reorganisation of the "New/Plus" Buttons in Field Service Mobile App
The "New/Plus" buttons most often confuse the clients. Ask was if the top one can be hidden and/or the bottom one.
The reason of the Question was raised that in some form you have three possibilities to create new records: on the top, on the bottom and and in subgrids under the three do...
D365 Field Service Mobile Reports PCF Multi-page Support
As of now you can create a mobile report using the OOB PCF control from Microsoft. Furthermore, you can customize this PCF control to you needs.
Right now a multi page support is missing which means once you have more records to report for one page it continuous on the next pa...
Field Service Mobile Drip Scheduling
Allow for bookings to be drip scheduled to the technicians on the mobile device. The number of bookings visible should be a configurable variable. Depending on that number, the agenda view and any bookings views would show the appropriate number of records based on the start time descending.
Thank you for the feedback. We are evaluating this as a future enhancement.
Thank you,
Field Service Mobile PM Team
improve PDF creation for Microsoft Field Service report generated via PCF control
Creating PDF report via PCF control, it is not possible to insert break page, header and footer image like it was possible with Resco.
All our reports contains header, footer and more than 1 page for report. It is necessary to have the possibility insert a tag for the page break page acc...
The Week and Monthly calendar view is not available on the mobile app
Currently the menu on the mobile device does not include Week or Month.
While if we open the field service on the pc. The options are available.
Can these please be included for a future release ?
Field Service mobile app to support multiple files upload
Our engineers like to take a lot of pictures using their tablet/phone photo app and then go to the field service app and upload all the relevant pictures in one go.
We use a PCF for the web browser app. However, that PCF does not work for the mobile app.
We discussed with the creat...
Make editable grid available on mobile
Editable grid should be available in the mobile app. This was possible in the previous app.
T
Administrator
Thank you for the feedback. We will evaluate this as a future enhancement.
Thank you,
Field Service Mobile PM Team