38

Allowing users to access Online Mode when "Offline Sync" option is on

* The current behavior which does not meet the business requirement: - When user turn on "Offline Sync" option, they will be put in the Offline mode and cannot perform real-time task in the Field Service mobile app. - But if users turn off "Offline Sync" option to be in the Online mode, and they ...

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10 Comments

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Category: Mobile (131)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for the feedback. We will evaluate this as a future enhancement.

 

Thank you,

Field Service Mobile PM Team

27

Enhancement of customization and reorganisation of the "New/Plus" Buttons in Field Service Mobile App

The "New/Plus" buttons most often confuse the clients. Ask was if the top one can be hidden and/or the bottom one.

The reason of the Question was raised that in some form you have three possibilities to create new records: on the top, on the bottom and and in subgrids under the three do...

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1 Comments

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Category: Mobile (131)

STATUS DETAILS
Needs Votes
22

Editable grid on phones (Field service)

Hi Team,


According to this documentation: https://learn.microsoft.com/en-us/power-apps/maker/model-driven-a...

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0 Comments

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Category: Mobile (131)

STATUS DETAILS
Under Review
19

Bluetooth support in Field Service Mobile PowerApp

I would like to have the possibility to use Bluetooth functionality within the Field Service PowerApp. At this moment no Bluetooth API is supported. We need this for engineers in the field who conduct measurements with gas analyzer devices. We need to connect to these gas analyzer devices in orde...

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2 Comments

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Category: Mobile (131)

STATUS DETAILS
Needs Votes
Ideas Administrator
We would like more details on the scenario for this feature request. 
19

Able to upload multiple photos at once 

Currently the Android platform does not allow one to upload multiple photos at one time.

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0 Comments

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Category: Mobile (131)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for the feedback. We will review this idea internally and monitor for additional votes.

Thanks,

Field Service PM Team 

18

improve PDF creation for Microsoft Field Service report generated via PCF control

Creating PDF report via PCF control, it is not possible to insert break page, header and footer image like it was possible with Resco.

All our reports contains header, footer and more than 1 page for report. It is necessary to have the possibility insert a tag for the page break page acc...

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1 Comments

Read more... 1 Comments

Category: Mobile (131)

STATUS DETAILS
Under Review
14

Allow zoom by pinching on the screen

At the moment it is not possible to zoom parts of the app on iOS devices using the touch screen. This means that technicians, when working on PCF control to create a service report, cannot zoom and show properly to the customer what is written in the report.

This is problematic when work...

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0 Comments

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Category: Mobile (131)

STATUS DETAILS
Needs Votes
14

Show Technician is online or offline in CRM

Show an Online status on Schedule Board when Technician is logged in to the Mobile App and show an Offline Status if Technician is not logged in or is out of coverage.

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0 Comments

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Category: Mobile (131)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for the feedback. This is an interesting idea to provide more status information to back office workers.

 

Thank you,

Field Service Mobile PM Team

11

Allow the Technician to Edit the Photo before attachment to Note

Crop and Notation of the the photo to allow the tech to not specific issues on the picture. Highlighting areas of needed correction, danger, or damage. This feature exists in the Xamarin solution and should be feature parity with the Power Apps FSM.

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1 Comments

Read more... 1 Comments

Category: Mobile (131)

STATUS DETAILS
Needs Votes
10

Field Service mobile app to support multiple files upload

Our engineers like to take a lot of pictures using their tablet/phone photo app and then go to the field service app and upload all the relevant pictures in one go.

We use a PCF for the web browser app. However, that PCF does not work for the mobile app.

We discussed with the creat...

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2 Comments

Read more... 2 Comments

Category: Mobile (131)

STATUS DETAILS
Needs Votes