17

Field Service Mobile crashes every time I try to open that Bookable Resource Booking list.

Field Service Mobile crashes every time I try to open that Bookable Resource Booking list.

- Steps:

1. install Field Service Solution
2. create a Work Order
3. Assign the Work Order to a resource
4. install Field Service Mobile from Windows Store
5. Synchroniz...

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6 Comments

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Category: Mobile (64)

STATUS DETAILS
Declined
Ideas Administrator

Per the explanation below, this entry is being closed out, with the workaround steps provided by my colleague Tetyana Sych from Microsoft. 

Shloma Baum

PM

Microsoft 

 

17

Background App Refresh/Offline Sync

Dears, Hope everyone is doing great. For one of our customer we are migrating from MS native Field service mobile app (Xamarin) to PowerApp Field service. In the new app offline sync was configured, when user switch to another and keep the PowerApp running in the background and switch back to P...

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7 Comments

Read more... 7 Comments

Category: Mobile (64)

STATUS DETAILS
New
15

Customization of the Calendar Control in Field Service Mobile MDA 2020 app

Make it possible to customize the out of the box calendar control in the Field Service Mobile App 2020 Model Driven App We want to change the fields, fe. “Incident type” which is displayed on the bookings card form in the Calendar View in the Field Service Mobile App 2020 Model Driven App.

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1 Comments

Read more... 1 Comments

Category: Mobile (64)

STATUS DETAILS
Under Review
10

Enable downloading of offline updates to continue even when iPad/iPhone is in sleep mode

Our maintenance workers are operating in locations where mobile connection is not available. As such they must download all the required data to their device at the start of the day so that they can work in offline mode later. Due to the amount of data, the initial downloading takes about 75 minu...

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1 Comments

Read more... 1 Comments

Category: Mobile (64)

STATUS DETAILS
New
9

Allowing users to access Online Mode when "Offline Sync" option is on

* The current behavior which does not meet the business requirement: - When user turn on "Offline Sync" option, they will be put in the Offline mode and cannot perform real-time task in the Field Service mobile app. - But if users turn off "Offline Sync" option to be in the Online mode, and they ...

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1 Comments

Read more... 1 Comments

Category: Mobile (64)

STATUS DETAILS
New
9

Add oAuth support to SharePoint connection on Field Service Mobile App

The login to the SharePoint service from the Field Service Mobile app is performed using legacy authentication (WS-Federation - version 1.3). Due to security reasons, number of customers are no longer allowing legacy authentication with MFA configuration. This prevents the use of SharePoint in...

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2 Comments

Read more... 2 Comments

Category: Mobile (64)

STATUS DETAILS
Completed
Ideas Administrator

Thank you for your feedback. oAuth support for SharePoint is planned to be enabled in a future Field Service Mobile (Xamarin) release.

Thank You,

Jonathan Baker

PM, Microsoft 

 

5

Time off request need to appear in Calendar

Time-off requests are not registered in the calendar in the mobile app. As an technician I want to see everything in my calendar (bookings, absence, time off requests). Would like to see time off requests more or less similar as bookings in the calendar with different color

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1 Comments

Read more... 1 Comments

Category: Mobile (64)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for the feedback. This is a great idea and we will consider including this functionality in an upcoming release.

 

Thanks,
Jon
PM Field Service

4

Create a standard PCF for List view similar to the "Address" PCF in the model driven app

In the list view we are today limited to show only 3 type of information (e.g. Title, Subtype like corrective and status). If MS would offer a PCF for List views the design of app in what ever list can be customized according to business needs. E.g use of Icons, use of providing more than 3 types...

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0 Comments

Read more... 0 Comments

Category: Mobile (64)

STATUS DETAILS
Needs Votes
3

Enable Guest Users for the Field Service Mobile App (PowerApps)

External / Guest user access is currently not a supported feature for model-driven apps in both the PA player and the FS Player. It is critical that guest accounts, which are mainly Technicians and mobile workers, have access to the Microsoft Field Service Mobile App.

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0 Comments

Read more... 0 Comments

Category: Mobile (64)

STATUS DETAILS
New
3

Field Service Mobile - Freeze Tabs for Better User Navigation

When scrolling down on a form in Field Service Mobile, the tabs disappear. A better user experience would be to freeze the tabs as you scroll down to allow the ability for a mobile user to change tabs quicker and not have to scroll backup on the form to see the tabs.

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0 Comments

Read more... 0 Comments

Category: Mobile (64)

STATUS DETAILS
New