Allowing users to access Online Mode when "Offline Sync" option is on
* The current behavior which does not meet the business requirement: - When user turn on "Offline Sync" option, they will be put in the Offline mode and cannot perform real-time task in the Field Service mobile app. - But if users turn off "Offline Sync" option to be in the Online mode, and they ...
User be able to work full online or offline instead of be restricted by the offline profile filters
Currently a field service mobile user can only be working with or without offline profile.
If the user is working with offline profile, he/she will only see the records filtered by the offline profile even if its connected to internet (he/she will not see records that are not part of the...
Enhanced status transitions (buttons and custom workflow)
It would be great the mobile capability was enhanced to allow for status updates via buttons without building custom. It would also be a nice user experience for status transitions to be available at the header or footer to enable status changes from any tab of the booking.
B...
Follow-up work order with Mobile offline profile
Mapped fields - When you run an app in offline mode, mapped fields aren’t prepopulated when you want to create a follow-up work order or create a new record from a table that has fields mapped to another table.
Administrator
Thank you for the feedback. We will evaluate this as a future enhancement.
Thank you,
Field Service Mobile PM Team