Allowing users to access Online Mode when "Offline Sync" option is on
* The current behavior which does not meet the business requirement: - When user turn on "Offline Sync" option, they will be put in the Offline mode and cannot perform real-time task in the Field Service mobile app. - But if users turn off "Offline Sync" option to be in the Online mode, and they ...
Need Filter functions in Offline mode on FSM apps
We strongly demand that we are able to create personal views, change filter conditions, or use filters on headers in the Field Service Mobile(Dynamics365) for both Windows and iOS, which we could do in Xamarin FSM.　We heard that there was no plan to implement these features.Â
These filte...
improve PDF creation for Microsoft Field Service report generated via PCF control
Creating PDF report via PCF control, it is not possible to insert break page, header and footer image like it was possible with Resco.
All our reports contains header, footer and more than 1 page for report. It is necessary to have the possibility insert a tag for the page break page acc...
Data synchronization of mobile app in remote locations
It would be good to have some synchronization options available in mobile application to control which data user want to synchronize. Currently when users are online, device will do a full synch of data in and out.
When working in remote locations users should also have an option to onl...
Add an ability to set the default view for the Booking Calendar control in the Field Service (Dynamics365) app
On the Field Service (Dynamics365) app the user can see a calendar view when clicking on Bookings. In the top right corner there is a setting that allows a user to switch between the "Agenda", "Day", and "Map" views. Currently when the user first clicks on the Bookings section the Agenda view ...
Retain unsaved information when changing tablet orientation
After the work is completed, when we get the signature from the customer, we hand the tablet sideways.
Sometimes when a customer signs ...
See when a Technician is currently Offline
Have a feature for Back Office users (schedulers, etc.) to be able to see when a Technician is currently Offline (has no internet connection). This can be useful for example if a scheduler cancels a Booking for the day and needs to make sure the Technician is aware. If the scheduler can see th...
Administrator
Thank you for the feedback. We will evaluate this as a future enhancement.
Thank you,
Field Service Mobile PM Team