34

Allowing users to access Online Mode when "Offline Sync" option is on

* The current behavior which does not meet the business requirement: - When user turn on "Offline Sync" option, they will be put in the Offline mode and cannot perform real-time task in the Field Service mobile app. - But if users turn off "Offline Sync" option to be in the Online mode, and they ...

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10 Comments

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Category: Mobile (119)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for the feedback. We will evaluate this as a future enhancement.

 

Thank you,

Field Service Mobile PM Team

26

User be able to work full online or offline instead of be restricted by the offline profile filters

Currently a field service mobile user can only be working with or without offline profile.

If the user is working with offline profile, he/she will only see the records filtered by the offline profile even if its connected to internet (he/she will not see records that are not part of the...

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0 Comments

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Category: Mobile (119)

STATUS DETAILS
Needs Votes
5

Enhanced status transitions (buttons and custom workflow)

It would be great the mobile capability was enhanced to allow for status updates via buttons without building custom. It would also be a nice user experience for status transitions to be available at the header or footer to enable status changes from any tab of the booking.


B...

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0 Comments

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Category: Mobile (119)

STATUS DETAILS
Needs Votes
1

Follow-up work order with Mobile offline profile

Mapped fields - When you run an app in offline mode, mapped fields aren’t prepopulated when you want to create a follow-up work order or create a new record from a table that has fields mapped to another table.

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0 Comments

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Category: Mobile (119)

STATUS DETAILS
New