44

Allowing users to access Online Mode when "Offline Sync" option is on

* The current behavior which does not meet the business requirement: - When user turn on "Offline Sync" option, they will be put in the Offline mode and cannot perform real-time task in the Field Service mobile app. - But if users turn off "Offline Sync" option to be in the Online mode, and they ...

Read more...

10 Comments

Read more... 10 Comments

Category: Mobile (148)

STATUS DETAILS
Planned
2024 Release Wave 2
Ideas Administrator

This is a planned feature, please review the release notes for the upcoming wave.

Thank you,

Field Service Mobile PM Team

32

Option to show Appointments on the Booking Overview in the FS Mobile App.

As it is now possible to add Appointments on the Field Service Schedule board, it would be great if those appointments would also appear (as an option) on the Booking Overview in the Mobile App.


Now Field Service technicians have to open the booking overview for their Bookings...

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile (148)

STATUS DETAILS
Needs Votes
14

Time off request need to appear in Calendar

Time-off requests are not registered in the calendar in the mobile app. As an technician I want to see everything in my calendar (bookings, absence, time off requests). Would like to see time off requests more or less similar as bookings in the calendar with different color

Read more...

3 Comments

Read more... 3 Comments

Category: Mobile (148)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for the feedback. This is a great idea and we will consider including this functionality in an upcoming release.

 

Thanks,
Jon
PM Field Service

9

Allow mobile device users to track appointment from Outlook with Dynamcis 365 App for Outlook

Our users can use Dynamics 365 App for Outlook in mobile devices to track email, however, unlike desktop version where we can track appointments, they could not have that feature in any mobile platforms. It would be great if Dynamics 365 App for Outlook can perform all the feature in every ver...

Read more...

2 Comments

Read more... 2 Comments

Category: Mobile (148)

STATUS DETAILS
New
3

Customized UI theme not reflected in Field Service Mobile app

Customized Theme reflected in Field Service App in Windows version, but this theme not reflected in Android Field service app.


It seems MS have limitation to display theme in Power Apps Field Service app.


Hope this will be fixed in upcoming releases.

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile (148)

STATUS DETAILS
New