The "New/Plus" buttons most often confuse the clients. Ask was if the top one can be hidden and/or the bottom one.

The reason of the Question was raised that in some form you have three possibilities to create new records: on the top, on the bottom and and in subgrids under the three dots.

• Here needs to be an improvement that for example, once you open a record the top + Button will be hidden or can be hidden by customization/configuration.
• Enable the buttons to be customized using ribbon workbench/ ribbon editor to show and hide.
• Using security settings with security roles to show an hide the button on a global or record based level

Link to the discussion in the MSFT Field Service Team: Jens Grambau (Guest): General Hi all, maybe asked already several times but could… 

posted in Dynamics 365 Field Service Partner Community / Mobile app and technician success at 13 Feb, 10:13:17