PDF creation for Microsoft Field Service Mobile App (Version 11.2.203.0
We urgently need back the pdf creation possibility in the Microsoft Field Service Mobile App (Version 11.2.203.0). All our reports base on that functionality. PDF creation was available in the former Microsoft Field Service Mobile App and it is available in the current non MS branded app.
List of open work orders as a Bing Map view
To switch from the pesky Woodford app to Field Service Mobile, I just need one more feature: The expiring Resco Mobile App can switch between open work orders as a list or as a map view. This map view is great. Use case: The service technician has completed his work orders in the early afternoon ...
We now support a Map view of Bookings within the D365 Field Service Mobile application.
Booking maps in Dynamics 365 Field Service | Microsoft Docs
Thanks,
Field Service PM Team
Background App Refresh/Offline Sync
Dears, Hope everyone is doing great. For one of our customer we are migrating from MS native Field service mobile app (Xamarin) to PowerApp Field service. In the new app offline sync was configured, when user switch to another and keep the PowerApp running in the background and switch back to P...
Hello,
This feature is not available for Android, iOS, and Windows.
Please refer to documentation for further details: https://learn.microsoft.com/power-apps/mobile/sync-data-offline-background
Thank you,
Field Service Mobile PM Team
Inspections for Field Service Mobile
Many times a service call will need the ability to include an inspection or inspections with the service. This includes multiple types of data and would be similar in nature to a Voice of The Customer style inspection report.
Inspections capabilities are now avialable for Field Service Mobile.
Thank You,
Field Service Mobile Team.
Customization of the Calendar Control in Field Service Mobile MDA 2020 app
Make it possible to customize the out of the box calendar control in the Field Service Mobile App 2020 Model Driven App We want to change the fields, fe. “Incident type” which is displayed on the bookings card form in the Calendar View in the Field Service Mobile App 2020 Model Driven App.
Hello,
The ability to customize the fields within the Field Service Mobile calendar control is now available. For steps to configure please refer to documentation here: Customize the Field Service (Dynamics 365) mobile app sitemap, forms, and views | Microsoft Docs
Field Service Mobile in landscape mode
Could you please consider to support landscape mode on iphone/Android in Dynamics365 Field Service mobile?
Now it seems that only portrait mode is supported.
Hello,
The iOS and Android applications now support landscape mode.
Thanks,
Jon
Enable Guest Users for the Field Service Mobile App (PowerApps)
External / Guest user access is currently not a supported feature for model-driven apps in both the PA player and the FS Player. It is critical that guest accounts, which are mainly Technicians and mobile workers, have access to the Microsoft Field Service Mobile App.
Guest Access enhancements for Field Service Mobile have been released a part of Wave 1 2023.
Please refer to documenation: Frequently asked questions for Field Service (Dynamics 365) mobile app - Dynamics 365 Field Service | Microsoft Learn
Thank you,
Field Service Mobile PM Team
Field Service Mobile - Freeze Tabs for Better User Navigation
When scrolling down on a form in Field Service Mobile, the tabs disappear. A better user experience would be to freeze the tabs as you scroll down to allow the ability for a mobile user to change tabs quicker and not have to scroll backup on the form to see the tabs.
Thank you for the feedback. This is a planned enhancement releasing with Wave 2 2022.
Thank you,
Field Service Mobile PM Team
Improve MAM capabilities by adding the Intune SDK to the FS Mobile app
Already today we are able to deploy the FS App using MDM tools such as Microsoft Intune. Especially in the light of GDPR, it would be beneficial to also have advanced MAM features available, such as policies to prevent users from copying content from the FS App and pasting it into a personal m...
Thank you for submitting your idea.
This is complete and available in the GA version of Field Service Mobile - Xamarin and Dynamics 365 Field Service Mobile applications.
Thanks,
Field Service PM Team
Support for numeric keypad style input for whole/decimal/floating fields
Currently, numeric keypad is displayed when phone number field is selected.
It is convenient if numeric keypad work when whole/decimal/floating fields are selected because it has large button on small display of mobile device. It should be enforced by Field Service Mobile App whatever mo...
Numeric input fields will show numeric keypads as part of an enhancement released in Wave 2 2022. This feature must be enabled as part of App Settings. For more information please review Frequently asked questions for Field Service (Dynamics 365) mobile app - Dynamics 365 Field Service | Microsoft Learn
Administrator
PDF reports generation is available in FSM-Xamarin app version 12.1.212+
PDF report generation is available in the D365 Field Service Mobile application via PCF control: Field Service technician service reporting | Microsoft Docs
Thanks,
Field Service PM Team