Show 4 instead of 3 Colums/Rows in Mobile Application for smarter operation
It will be very helpful to see 4 lines e.g. for Servicetask from each record, because there are important Informations like
Resource / Taskname / Customer Asset Number and Customer Asset Short Description to pick immediately the rigth task.
Mobile View on And...
Allowing users to access Online Mode when "Offline Sync" option is on
* The current behavior which does not meet the business requirement: - When user turn on "Offline Sync" option, they will be put in the Offline mode and cannot perform real-time task in the Field Service mobile app. - But if users turn off "Offline Sync" option to be in the Online mode, and they ...
This feature is available as "online mode" for offline-first applications.
Access online data with your offline-first application | Microsoft Learn
Thank you,
Field Service Mobile PM Team
PDF creation for Microsoft Field Service Mobile App (Version 11.2.203.0
We urgently need back the pdf creation possibility in the Microsoft Field Service Mobile App (Version 11.2.203.0). All our reports base on that functionality. PDF creation was available in the former Microsoft Field Service Mobile App and it is available in the current non MS branded app.
PDF reports generation is available in FSM-Xamarin app version 12.1.212+
PDF report generation is available in the D365 Field Service Mobile application via PCF control: Field Service technician service reporting | Microsoft Docs
Thanks,
Field Service PM Team
List of open work orders as a Bing Map view
To switch from the pesky Woodford app to Field Service Mobile, I just need one more feature: The expiring Resco Mobile App can switch between open work orders as a list or as a map view. This map view is great. Use case: The service technician has completed his work orders in the early afternoon ...
We now support a Map view of Bookings within the D365 Field Service Mobile application.
Booking maps in Dynamics 365 Field Service | Microsoft Docs
Thanks,
Field Service PM Team
User be able to work full online or offline instead of be restricted by the offline profile filters
Currently a field service mobile user can only be working with or without offline profile.
If the user is working with offline profile, he/she will only see the records filtered by the offline profile even if its connected to internet (he/she will not see records that are not part of the...
This feature is available as "online mode" for offline-first applications.
Access online data with your offline-first application | Microsoft Learn
Thank you,
Field Service Mobile PM Team
Background App Refresh/Offline Sync
Dears, Hope everyone is doing great. For one of our customer we are migrating from MS native Field service mobile app (Xamarin) to PowerApp Field service. In the new app offline sync was configured, when user switch to another and keep the PowerApp running in the background and switch back to P...
Hello,
This feature is not available for Android, iOS, and Windows.
Please refer to documentation for further details: https://learn.microsoft.com/power-apps/mobile/sync-data-offline-background
Thank you,
Field Service Mobile PM Team
Inspections for Field Service Mobile
Many times a service call will need the ability to include an inspection or inspections with the service. This includes multiple types of data and would be similar in nature to a Voice of The Customer style inspection report.
Inspections capabilities are now avialable for Field Service Mobile.
Thank You,
Field Service Mobile Team.
Customization of the Calendar Control in Field Service Mobile MDA 2020 app
Make it possible to customize the out of the box calendar control in the Field Service Mobile App 2020 Model Driven App We want to change the fields, fe. “Incident type” which is displayed on the bookings card form in the Calendar View in the Field Service Mobile App 2020 Model Driven App.
Hello,
The ability to customize the fields within the Field Service Mobile calendar control is now available. For steps to configure please refer to documentation here: Customize the Field Service (Dynamics 365) mobile app sitemap, forms, and views | Microsoft Docs
Field Service Mobile in landscape mode
Could you please consider to support landscape mode on iphone/Android in Dynamics365 Field Service mobile?
Now it seems that only portrait mode is supported.
Hello,
The iOS and Android applications now support landscape mode.
Thanks,
Jon
Enable Guest Users for the Field Service Mobile App (PowerApps)
External / Guest user access is currently not a supported feature for model-driven apps in both the PA player and the FS Player. It is critical that guest accounts, which are mainly Technicians and mobile workers, have access to the Microsoft Field Service Mobile App.
Guest Access enhancements for Field Service Mobile have been released a part of Wave 1 2023.
Please refer to documenation: Frequently asked questions for Field Service (Dynamics 365) mobile app - Dynamics 365 Field Service | Microsoft Learn
Thank you,
Field Service Mobile PM Team
Administrator
The Power Apps grid control has been updated to support configuration options to increase the number of columns within a list in Platform version 7.4 9.2.25074.00124+
Thank you,
Field Service Mobile PM Team