45

Show 4 instead of 3 Colums/Rows in Mobile Application for smarter operation

It will be very helpful to see 4 lines e.g. for Servicetask from each record, because there are important Informations like

Resource / Taskname / Customer Asset Number and Customer Asset Short Description to pick immediately the rigth task.



Mobile View on And...

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1 Comments

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Category: Mobile (129)

STATUS DETAILS
Completed
Ideas Administrator
This has been implemented in the new UX of Field Service Mobile.

To get this done in UCI/Platform, please submit this idea in this forum Power Apps Ideas · Community, use the User Experience Category
44

PDF creation for Microsoft Field Service Mobile App (Version 11.2.203.0

We urgently need back the pdf creation possibility in the Microsoft Field Service Mobile App (Version 11.2.203.0). All our reports base on that functionality. PDF creation was available in the former Microsoft Field Service Mobile App and it is available in the current non MS branded app.

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7 Comments

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Category: Mobile (129)

STATUS DETAILS
Completed
Ideas Administrator

PDF reports generation is available in FSM-Xamarin app version 12.1.212+

PDF report generation is available in the D365 Field Service Mobile application via PCF control: Field Service technician service reporting | Microsoft Docs

Thanks,

Field Service PM Team 

 

38

List of open work orders as a Bing Map view

To switch from the pesky Woodford app to Field Service Mobile, I just need one more feature: The expiring Resco Mobile App can switch between open work orders as a list or as a map view. This map view is great. Use case: The service technician has completed his work orders in the early afternoon ...

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1 Comments

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Category: Mobile (129)

STATUS DETAILS
Completed
Ideas Administrator

We now support a Map view of Bookings within the D365 Field Service Mobile application.

Booking maps in Dynamics 365 Field Service | Microsoft Docs

Thanks,

Field Service PM Team

20

Background App Refresh/Offline Sync

Dears, Hope everyone is doing great. For one of our customer we are migrating from MS native Field service mobile app (Xamarin) to PowerApp Field service. In the new app offline sync was configured, when user switch to another and keep the PowerApp running in the background and switch back to P...

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7 Comments

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Category: Mobile (129)

STATUS DETAILS
Completed
Ideas Administrator

Hello,

This feature is not available for Android, iOS, and Windows. 

Please refer to documentation for further details: https://learn.microsoft.com/power-apps/mobile/sync-data-offline-background

 

Thank you,

Field Service Mobile PM Team

 

19

Inspections for Field Service Mobile

Many times a service call will need the ability to include an inspection or inspections with the service. This includes multiple types of data and would be similar in nature to a Voice of The Customer style inspection report. 

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4 Comments

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Category: Mobile (129)

STATUS DETAILS
Completed
Ideas Administrator

Inspections capabilities are now avialable for Field Service Mobile.

Thank You,

Field Service Mobile Team. 

16

Customization of the Calendar Control in Field Service Mobile MDA 2020 app

Make it possible to customize the out of the box calendar control in the Field Service Mobile App 2020 Model Driven App We want to change the fields, fe. “Incident type” which is displayed on the bookings card form in the Calendar View in the Field Service Mobile App 2020 Model Driven App.

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1 Comments

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Category: Mobile (129)

STATUS DETAILS
Completed
Ideas Administrator

Hello,

The ability to customize the fields within the Field Service Mobile calendar control is now available. For steps to configure please refer to documentation here: Customize the Field Service (Dynamics 365) mobile app sitemap, forms, and views | Microsoft Docs

14

Field Service Mobile in landscape mode

Could you please consider to support landscape mode on iphone/Android in Dynamics365 Field Service mobile?

Now it seems that only portrait mode is supported.

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0 Comments

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Category: Mobile (129)

STATUS DETAILS
Completed
Ideas Administrator

Hello,

The iOS and Android applications now support landscape mode. 

 

Thanks,
Jon

14

Enable Guest Users for the Field Service Mobile App (PowerApps)

External / Guest user access is currently not a supported feature for model-driven apps in both the PA player and the FS Player. It is critical that guest accounts, which are mainly Technicians and mobile workers, have access to the Microsoft Field Service Mobile App.

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3 Comments

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Category: Mobile (129)

STATUS DETAILS
Completed
Ideas Administrator

Guest Access enhancements for Field Service Mobile have been released a part of Wave 1 2023. 

Please refer to documenation: Frequently asked questions for Field Service (Dynamics 365) mobile app - Dynamics 365 Field Service | Microsoft Learn

 

Thank you,

Field Service Mobile PM Team

13

Field Service Mobile - Freeze Tabs for Better User Navigation

When scrolling down on a form in Field Service Mobile, the tabs disappear. A better user experience would be to freeze the tabs as you scroll down to allow the ability for a mobile user to change tabs quicker and not have to scroll backup on the form to see the tabs.

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0 Comments

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Category: Mobile (129)

STATUS DETAILS
Completed
Ideas Administrator

Thank you for the feedback. This is a planned enhancement releasing with Wave 2 2022. 

 

Thank you,

Field Service Mobile PM Team

9

Improve MAM capabilities by adding the Intune SDK to the FS Mobile app

Already today we are able to deploy the FS App using MDM tools such as Microsoft Intune. Especially in the light of GDPR, it would be beneficial to also have advanced MAM features available, such as policies to prevent users from copying content from the FS App and pasting it into a personal m...

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1 Comments

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Category: Mobile (129)

STATUS DETAILS
Completed
Ideas Administrator

Thank you for submitting your idea.

This is complete and available in the GA version of Field Service Mobile - Xamarin and Dynamics 365 Field Service Mobile applications. 

Thanks,

Field Service PM Team