Currently a field service mobile user can only be working with or without offline profile.
If the user is working with offline profile, he/she will only see the records filtered by the offline profile even if its connected to internet (he/she will not see records that are not part of the offline profile).
If the user is working without the offline profile, he/she will see all the records that their security roles allow it.
We will like that a user can switch between both behaviors: choose when to have full internet access and when to work on the offline mode version.
This capability will allow the users to use field service mobile app full capabilities when they are online and only the offline profile records/features when they are without internet access.
Thanks in advace.