1

The Week and Monthly calendar view is not available on the mobile app

Currently the menu on the mobile device does not include Week or Month.

While if we open the field service on the pc. The options are available.

Can these please be included for a future release ?


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1 Comments

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Category: Mobile (72)

STATUS DETAILS
New
4

Field Service mobile app to support multiple files upload

Our engineers like to take a lot of pictures using their tablet/phone photo app and then go to the field service app and upload all the relevant pictures in one go.

We use a PCF for the web browser app. However, that PCF does not work for the mobile app.

We discussed with the creat...

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2 Comments

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Category: Mobile (72)

STATUS DETAILS
New
1

User should be able to select map

When I click on get direction from an I-phone, it does not open google maps to get direction. It will be good if the users will be able to select the desired app to get direction? Most technician uses google map or Waze for driving to customer location.

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0 Comments

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Category: Mobile (72)

STATUS DETAILS
New
4

Field Service Mobile App Offline Radio Button

it should be also possible for non Microsoft Phones to switch from online to offline via a Swich, currenty once you are in the offline profile the user cannot deside to go online again, also if there is connection. so essential functions coming from power automate don't run. As offline is less...

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0 Comments

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Category: Mobile (72)

STATUS DETAILS
New
16

D365 Field Service Mobile Reports PCF Multi-page Support

As of now you can create a mobile report using the OOB PCF control from Microsoft. Furthermore, you can customize this PCF control to you needs.


Right now a multi page support is missing which means once you have more records to report for one page it continuous on the next pa...

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0 Comments

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Category: Mobile (72)

STATUS DETAILS
New
1

Routes on FSM Mobile App

For a Field Service Technician is necessary to have a quick view of planned route for a work day, maybe with a numbered marker for each WO. As seen in desktop Schedule Board

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0 Comments

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Category: Mobile (72)

STATUS DETAILS
New
2

Make the barcode scanner option within the search view available on Tablet devices.

Field Service mobile app includes a barcode scanner option within the search view, but this option does not function on Tablet devices, only on mobile devices.

Make the barcode scanner within the search view also available on Tablet devices. This will help the technicians who work only ...

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1 Comments

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Category: Mobile (72)

STATUS DETAILS
New
3

Inspection Image File Size (3072 kb) Limitation Improvment

Hi everybody,


Our field service employees must fill inspections, which contain the "file" question, to upload images.

When taking an image directly with the provided button, everything works as expected.

But when an image gets selected via the file picker, all empl...

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0 Comments

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Category: Mobile (72)

STATUS DETAILS
New
2

Mobile Report - Page break

altough it is now possible to convert the html page into a pdf, it creates page breaks without any regard of the position. so the signature or a picture ist just split in two pages.

this really looks bad and not very representable in front of the customer.

The suggestion of MS su...

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0 Comments

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Category: Mobile (72)

STATUS DETAILS
New
11

improve PDF creation for Microsoft Field Service report generated via PCF control

Creating PDF report via PCF control, it is not possible to insert break page, header and footer image like it was possible with Resco.

All our reports contains header, footer and more than 1 page for report. It is necessary to have the possibility insert a tag for the page break page acc...

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1 Comments

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Category: Mobile (72)

STATUS DETAILS
New