2

Longer field name in mobile application

When using the IOS mobile application, the lookup fields are rather small. If the lookup has a medium long name, we only see a part of it. In the Android application, the field "jumps down" under the display name wich is a more plessant experience.

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Category: Mobile (106)

STATUS DETAILS
New
6

Support for numeric keypad style input for whole/decimal/floating fields

Currently, numeric keypad is displayed when phone number field is selected.

It is convenient if numeric keypad work when whole/decimal/floating fields are selected because it has large button on small display of mobile device. It should be enforced by Field Service Mobile App whatever mo...

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Category: Mobile (106)

STATUS DETAILS
New
1

Add a fullscreen form mode for Field Service (Dynamics 365) app

In the Field Service Mobile Xamarin app users could double click the header of a form to expand the form view section to cover the entire app window. Please consider implementing a similar option in the new  Field Service (Dynamics 365) app.

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Category: Mobile (106)

STATUS DETAILS
New
4

Add an ability to set the default view for the Booking Calendar control in the Field Service (Dynamics365) app

On the Field Service (Dynamics365) app the user can see a calendar view when clicking on Bookings. In the top right corner there is a setting that allows a user to switch between the "Agenda", "Day", and "Map" views. Currently when the user first clicks on the Bookings section the Agenda view ...

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Category: Mobile (106)

STATUS DETAILS
Needs Votes
1

Retain unsaved information when changing tablet orientation

After the work is completed, when we get the signature from the customer, we hand the tablet sideways.

Sometimes when a customer signs ...

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Category: Mobile (106)

STATUS DETAILS
New
14

Need Filter functions in Offline mode  on FSM apps

We strongly demand that we are able to create personal views, change filter conditions, or use filters on headers in the Field Service Mobile(Dynamics365) for both Windows and iOS, which we could do in Xamarin FSM. We heard that there was no plan to implement these features. 

These filte...

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Category: Mobile (106)

STATUS DETAILS
Needs Votes
1

See when a Technician is currently Offline

Have a feature for Back Office users (schedulers, etc.) to be able to see when a Technician is currently Offline (has no internet connection). This can be useful for example if a scheduler cancels a Booking for the day and needs to make sure the Technician is aware. If the scheduler can see th...

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Category: Mobile (106)

STATUS DETAILS
Needs Votes
6

Data synchronization of mobile app in remote locations

It would be good to have some synchronization options available in mobile application to control which data user want to synchronize. Currently when users are online, device will do a full synch of data in and out.

When working in remote locations users should also have an option to onl...

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Category: Mobile (106)

STATUS DETAILS
Needs Votes
1

Allow a record to be deleted with offline data in Mobile Offline enabled

With the Mobile app (standard Field Service Mobile Power App) it is not possible to delete a record.

The issue is not security permissions.

Users such as technicians sometimes need to delete a Work Order Product or Work Order Service for example. When offline is enabled, it is no...

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Category: Mobile (106)

STATUS DETAILS
Needs Votes
3

Adding Functional Location to an account while in offline mode in FSM

When trying to add a new functional location to an account in Field service mobile app in offline mode, we are not getting the option to add new location.

While when in online mode and on Field service web app we are able to add a new functional location

Please add this functionali...

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Category: Mobile (106)

STATUS DETAILS
Needs Votes