Chat functionality on the new mobile app
It would be great to have a real-time collaboration feature on the new mobile application that lets field technicians chat with each each other, and share information. Please make it flexible so it can be ad-hos or around a particular entity. Thanks
Employee Productivity – Sign on and Sign off shift.
At present we have good time recoding around work orders, however we need to record when an employee signs on for work and when the sign off. So if an employee works 8 hours but only does one 2 hour work order than we know the are 25% productive. Without capturing when they have started and fini...
Allow security to be applied to Engineer locations shown on the schedule board map
Currently the live location of engineers is shown on the Schedule Board map with the latitude/longitude data of an engineer being retrieved from resco_mobileaudit records. The link between the Bookable Resource (User) shown on the map and the resco_mobileaudit record that is read to get their l...
Provision option to enable enterprise to force the authentication mode for field service mobile (xamarian)
Hello PM team, Thanks for wrapping intune sdk for Field service mobile (Xamarian) app. https://experience.dynamics.com/ideas/idea/?ideaid=74e553ca-936a-e911-b047-0003ff689546 But currently the intune app protection policies (MAM) will work only when user selects OAuth2. If user logs in using st...
Wrap intune SDK for Field Service (Dynamics 365) mobile app
As the current Field Service Mobile (Xamarin) app will end in June 2022, most of the current customers are exploring Field Service (Dynamics 365) mobile app. With this it would be beneficial for the customer to wrap it with intune SDK and let the enterprise manages it in their intune MAM configur...
List of open work orders as a Bing Map view
To switch from the pesky Woodford app to Field Service Mobile, I just need one more feature: The expiring Resco Mobile App can switch between open work orders as a list or as a map view. This map view is great. Use case: The service technician has completed his work orders in the early afternoon ...
Calendar View - Show week view like outlook.
For some people a calendar is a lot easier to read than looking at a list. It would be better to have the Outlook type Week view for calendar when looking at FS Bookable Resource Bookings
Option to switch on/of the driving time view
If a booking is scheduled for 1 p.m. for 2 hours and the resource, which is booked, need 1 hour driving time from his home, the starting time is set to 12 p.m. So in the calendar the resource seeing a booking from 12 p.m. to 3 p.m. This sometimes can be confusing, as 12 p.m. can be seeing as the ...
Show Destination Addresses in Field Service Mapping Navigation
Bug fix needs to be implemented to show destination address rather than the person's name or longitude/latitude as a destination when you map directions on a Field Service booking. I have been told that there is a potential fix to this issues in Bing maps but there is no timeline for implementat...
Automatic acceptance of booking and automated timestamps wherever possible
--> Target: A technician need to work as efficient as possible and should spend not much time on his mobile Incoming booking will be accepted only by the status "received by FSE" (field service engineer). The same logic of what's app with the two blue ticks on the message should be used, when a ...