Click and Collect fulfilled from central warehouse, rather than store
We desperately need functionality to process a click and collect order where the order is fulfilled from a central warehouse. This is the process the vast majority of customers uses, mainly for picking abilities and stock accuracy (better at warehouse than in store). As opposed to taking the sto...
Ability to return multiple items from multiple receipts (transactions) on MPOS
Would like to see the ability for MPOS to allow for multiple items from different receipts be able to be returned on the same transaction. Example: a customer brings back two items (item A and item B). Item A was bought on receipt 123 and item B was bought on receipt 789. The cashier should be...
Store commerce app - Enable barcode scanning in order fulfillment operations pick and pack
The barcode scanning experience should be enabled for order fulfillment operations Pick and Pack.
Scenario:
Sales order for item A, item B, item C, item D.
These items should be picked first, but not packing slip updated yet.
In the store commerce app...
Thanks for your feedback. This is a great suggestion. We have added this to our backlog to be considered in a future release. - Boyce Zhu, Principal Product Manager, Dynamics 365 Commerce.
Distributed Order Management - Wholesale Related Requirement
Distributed Order Management - Wholesale (non-direct to customer) Related Requirement (1) Factor “Requested delivery date” & ATP & Customer Priority in DOM processing (2) Expand to non-Retail orders (3) B2B capabilities (4) DC Fulfillment
(1) Factor “Requested delivery date”& ATP - Inventory operations can be performance blockers due to design of inventory transactions/summary in Finance and Operations. Hence Distributed Order Management uses a view built to look up inventory specifically to achieve this performance. In order to look up ATP quantity, we will need to find another high performing data source to read this data and also be able to mark Purchase Orders. There isn't one available today in the system that supports this capability.
2) Customer Priority in DOM processing - This can be achieved today with having multiple DOM Profiles and using Sales order origin to populate the customer priority and running DOM tasks for these profiles in an order that you want for optimization.
(2) Expand to non-Retail orders - DOM in Commerce/F&O is targetted towards Commerce customers and is not currently planned to be expanded to non-Retail orders.
(3) B2B capabilities - Supported today
(4) DC Fulfillment - Supported today
Ability to partial pick line quantity and split the line in MPOS
Change Request : Ability to partial pick line quantity and split the order line in MPOS Description of Change : Ability to partial pick line quantity and the order splits into line items with quantities that have been picked with ‘Picked’ status and quantities not picked as ‘...
Thank you for the product suggestion! We will continue to monitor this idea and the votes to determine if it will be given a position in our backlog. - Holly Haines, Principal Program Manager, Dynamics 365 Commerce
In POS, canceled items show on the customer order receipt
Not copy cancelled lines into the current cart when editing or picking up a sales order. In this case, the receipt will not show the canceled lines.
This request has been completed. A new feature flag titled "Hide cancelled order lines from POS" was introduced and it is marked as mandatory.
Allow Return of multiple transactions into the same return transaction from POS
Currently D365 Commerce allows return of multiple Customer orders at POS into the same return transaction. This functionality should be extended to Cash & Carry transactions as well. Cash and Carry transactions form a bulk of orders for a retailer. This functionality becomes even more importan...
Scan order and order lines in order fulfilment form on POS
The current form for order fulfilment only allows for manual accept, reject, ship lines. This can result in errors in the picking process as there is no validation that the POS user is picking and packing the correct item. It also could result in lines from mixed orders going into the same par...
Thanks for the feedback. We will continue to monitor the votes to determine its consideration into our feature backlog. - Boyce Zhu, Principal Product Manager for Dynamics 365 Commerce
Don't allow return on items blocked for sales
Currently, although an item is blocked for sales and you can't sell it at the pos anymore. Customers can still return the product.
it should be possible to indicate that if a product is stopped for sales that return is also not possible anymore.
Shipping Tracking URL
It would be great to have the possibility to receive form external 3PL a tracking URL and make it available in the email templates (with a placeholder) to improve the general user experience of online customers.
Thanks for the feedback. We will continue to monitor the votes to determine its consideration into our feature backlog. - Boyce Zhu, Principal Product Manager for Dynamics 365 Commerce
Administrator
Thank you for this product suggestion! We've added this feature to our backlog, will continue to monitor the votes and feedback to determine its prioritization and delivery timeline. - Boyce Zhu, Principal Product Manager, Dynamics 365 Commerce