Bank and safe drop from blind closed shift


When I am demonstrating the functionality around cash and bank management this is always a place where the solution falls down. Customers like the idea of blind closing shifts. But a key part of the 'cashing up' process is to complete a bank drop. At present you cannot complete a bank or safe ...

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1 Comments

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1 Comments

Category: End of Day and Financials (84)

STATUS DETAILS
Declined

Make deposit default configurable at delivery method/mode level


A regular request from customers I have seen, is that they would expect different deposit values, dependant on whether the customer is having an item home delivered, or to collect from another store. Home delivery often requires the customer to pay in full up front. Where as collect at another s...

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0 Comments

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0 Comments

Category: Order capture and checkout (124)

STATUS DETAILS
Declined

Click and Collect fulfilled from central warehouse, rather than store


We desperately need functionality to process a click and collect order where the order is fulfilled from a central warehouse. This is the process the vast majority of customers uses, mainly for picking abilities and stock accuracy (better at warehouse than in store). As opposed to taking the sto...

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8 Comments

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8 Comments

Category: Order processing and fulfillment (74)

STATUS DETAILS
Under Review

Info code sub code display order


We would like the ability to decide the display order of info code sub code buttons on the POS. Currently this uses the SubCode ID alphabetically. This would enable 'commonly' used responses to be put to the list, and new buttons can be added in the correct order.

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0 Comments

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0 Comments

Category: Merchandising (80)

STATUS DETAILS
Needs Votes

Automatically ship transfer order on creation


The existing picking and receiving functionality requires the following steps to create and dispatch a transfer order; 1. Create new transfer order 2. Add items to the order. 3. Click Confirm (order is now created in HQ) 4. Find the new order in the P&R list 5. Click 'update' command button 6. S...

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1 Comments

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1 Comments

Category: Inventory management (100)

STATUS DETAILS
Declined

Fix gift receipt prompt displaying incorrect values


The prompt for gift receipts has bugs which have been rejected for fix as by design. Although these issues are minor, they add to customer concerns of inconsistency in the product for user experience. This particular issue is caused by 'exchange' type transactions, (sale and refund on same cas...

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0 Comments

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0 Comments

Category: Hardware and peripherals (48)

STATUS DETAILS
Declined

Adyen Merchant account per store


A number of retailers have a setup where they have a merchant account with their PSP per store. This helps in being able to search for transactions and separate devices etc across stores. The merchant id setting is currently stored on the hardware profile, and as a result a separate hardware p...

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1 Comments

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1 Comments

Category: Payment processing (122)

STATUS DETAILS
Declined

Improvements to e-receipt design capabilities


The current capabilities around email receipts are extremely basic and honestly not fit for purpose in a world where email has removed the need for paper.

EVERY customer I work with requests e-receipt capabilities as a mandatory requirement of the product, and the vast majority al...

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8 Comments

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8 Comments

Category: Store Operations and POS (196)

STATUS DETAILS
Declined

New DOM rule based on stock churn


Since the release of the distributed order management functionality, we have seen a massive amount of customers interest. One ask that every single one of our customers has raised, is the ability to prioritise order assignment based on stock churn of the items on the order. The core business dr...

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0 Comments

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0 Comments

Category: Order processing and fulfillment (74)

STATUS DETAILS
Needs Votes

Ability to re-print receipt from customer order history screen


Currently, receipt re-prints are only available from the journal view in POS. Often, when trying to find the receipt you want to re-print it is quicker to search for the customer using the existing search capabilities, and look at their order history from the customer details view. As it is no...

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2 Comments

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2 Comments

Category: Customer and Loyalty (102)

STATUS DETAILS
Needs Votes
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