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Currently D365 Commerce allows return of multiple Customer orders at POS into the same return transaction. This functionality should be extended to Cash & Carry transactions as well. Cash and Carry transactions form a bulk of orders for a retailer. This functionality becomes even more important for retailers where customers are purchasing items across multiple transactions for a project and want to return unused material left over from those purchases. This would save time for cashiers where they have to scan multiple receipts and process returns in multiple transactions.

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Comments

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This would be big for us as well. In addition we'd really like to see the ability to scan multiple orders into the return transaction operation, or be able to use it during a return transaction.

Category: Order processing and fulfillment