Currently, although an item is blocked for sales and you can't sell it at the pos anymore. Customers can still return the product.
it should be possible to indicate that if a product is stopped for sales that return is also not possible anymore.
Comments
As this needs to be an transaction return (item returns are blocked), please consider to implement three parameters to control the blocking behavior:
1. Block sales transactions YES/NO
2. Block item returns YES/NO
3. Block return transactions YES/NO
(4.) Maybe it even makes sense to implement a parameter to block transfer orders...? The blocking should pop-up when the item is added to a transfer order, not when the TO is about to get posted.
Category: Order processing and fulfillment
Please make this configurable. We have seen customers will allow returns for as long as 5 years but the product lifecycle can end in 2-3 years. So it is possible to return products even if they are blocked.
Category: Order processing and fulfillment