User Profile

Validation of Gift card numbers when issuing on POS terminal


When issuing a gift card on the POS terminal the store user can input any value, without validation.


This can result in strange characters erroneous data making it's way into the Gift card table, causing down stream issues of processing transactions against that gift card.

Read more...
0 Comments

Read more...
0 Comments

Category: Store Operations and POS (167)

STATUS DETAILS
Declined

Scan order and order lines in order fulfilment form on POS


The current form for order fulfilment only allows for manual accept, reject, ship lines. This can result in errors in the picking process as there is no validation that the POS user is picking and packing the correct item. It also could result in lines from mixed orders going into the same par...

Read more...
0 Comments

Read more...
0 Comments

Category: Order processing and fulfillment (66)

STATUS DETAILS
Needs Votes

Add Split flag to Sales order lines


There is a 'Split' flag that is present on the Fulfillment plan when DOM has processed. The flag is not present, or available to add via configuration to the sales order lines. A Customer Service Representative in the Call Centre will find this flag important when talking to a customer about ...

Read more...
0 Comments

Read more...
0 Comments

Category: Order processing and fulfillment (66)

STATUS DETAILS
Needs Votes

DOM time limit for order allocation


When an order line is sent to a Fulfilment Location, if the fulfilment location does not attempt to process the order line there is no mechanism for returning the order back into the DOM processing engine


A maximum number of days rule would be beneficial that resets the DOM st...

Read more...
0 Comments

Read more...
0 Comments

Category: Order processing and fulfillment (66)

STATUS DETAILS
Needs Votes

Quarantine stock management on POS


Most retailers I have worked with have utilised the Return location functionality that allows Info codes to be tracked to warehouses and locations. This moves the stock into the quarantine warehouse. Having this stock separated from the store warehouse is beneficial in many aspects including r...

Read more...
0 Comments

Read more...
0 Comments

Category: Inventory management (97)

STATUS DETAILS
Needs Votes

Financial Dimensions on Stock Counting, movement and adjustment journals


When creating a stock journal on the POS terminal, financial dimensions are not applied to the journal created in D365.


This includes

  • Stock Adjustments
  • Stock counts
  • Stock movements


Financial dimensions are imperative to proj...

Read more...
0 Comments

Read more...
0 Comments

Category: Inventory management (97)

STATUS DETAILS
Needs Votes

Exclude from DOM flag on Item card


There is no standard mechanism for excluding at item level from Distributed Order Management .


A flag on the item card 'Exclude from DOM' should default the 'Exclude from DOM processing' flag on any sales order lines that are created for that item


This cover...

Read more...
0 Comments

Read more...
0 Comments

Category: Order processing and fulfillment (66)

STATUS DETAILS
Needs Votes

Extend Sales order Data entities to hold DOM values


With DOM functionality being processed in D365, customers would like the opportunity to report on the DOM status of orders outside of D365, particularly in BI


In order to facilitate this, the sales order headers and sales order lines V2 data entities should be extended to hol...

Read more...
0 Comments

Read more...
0 Comments

Category: Order processing and fulfillment (66)

STATUS DETAILS
Needs Votes

Configuration for GetFullfillmentLines API - Maximum number of orders to recall


The GetfullfillmentLines API on the Order fulfilment form on the POS terminal is poor performing when processing 150+ order lines.


The API is also called after every process on the order fulfilment form, and at 'mark as packed' stage it is called twice. This results in delays...

Read more...
0 Comments

Read more...
0 Comments

Category: Order processing and fulfillment (66)

STATUS DETAILS
Needs Votes