52

Ability to return multiple items from multiple receipts (transactions) on MPOS

Would like to see the ability for MPOS to allow for multiple items from different receipts be able to be returned on the same transaction. Example: a customer brings back two items (item A and item B). Item A was bought on receipt 123 and item B was bought on receipt 789. The cashier should be...

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3 Comments

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Category: Order processing and fulfillment (66)

STATUS DETAILS
Under Review
45

Store commerce app - Enable barcode scanning in order fulfillment operations pick and pack

The barcode scanning experience should be enabled for order fulfillment operations Pick and Pack.


Scenario:

Sales order for item A, item B, item C, item D.

These items should be picked first, but not packing slip updated yet.

 

In the store commerce app...

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0 Comments

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Category: Order processing and fulfillment (66)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thanks for your feedback. This is a great suggestion. We have added this to our backlog to be considered in a future release. - Boyce Zhu, Principal Product Manager, Dynamics 365 Commerce.

22

Scan order and order lines in order fulfilment form on POS

The current form for order fulfilment only allows for manual accept, reject, ship lines. This can result in errors in the picking process as there is no validation that the POS user is picking and packing the correct item. It also could result in lines from mixed orders going into the same par...

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0 Comments

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Category: Order processing and fulfillment (66)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thanks for the feedback. We will continue to monitor the votes to determine its consideration into our feature backlog. - Boyce Zhu, Principal Product Manager for Dynamics 365 Commerce

13

DOM time limit for order allocation

When an order line is sent to a Fulfilment Location, if the fulfilment location does not attempt to process the order line there is no mechanism for returning the order back into the DOM processing engine


A maximum number of days rule would be beneficial that resets the DOM st...

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0 Comments

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Category: Order processing and fulfillment (66)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for the idea! We will continue to monitor the votes and feedback to determine its consideration into our feature backlog. - Boyce Zhu, Principal Product Manager for Dynamics 365 Commerce

10

DOM gives preference to shipping orders completely from one location. Give ability to favor location priority and split ship instead

"DOM gives preference to shipping orders completely from one location. Therefore, if a whole order and its lines aren't available from a location that has a priority of 1, DOM will try to fulfill it from a location that has a priority of 2."


In certain cases, the business woul...

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1 Comments

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Category: Order processing and fulfillment (66)

STATUS DETAILS
Declined
Ideas Administrator

Marked this idea as "Declined" as the described scenario can be supported today. You can define partial orders rule by specifying the maximum number of fulfillment locations and whether DOM is allowed to split the shipment. Please check out DOM rules - Commerce | Dynamics 365 | Microsoft Learn to learn more and give it a try. Let us know if you still see functional gaps there and would request further enahncements. - Boyce Zhu, Principal Product Manager, Dynamics 365 Commerce

10

Alternative product replacement in Ecommerce B2B

We use OOB Alternative product replacement for our sales orders in D365 F&O when an item is replaced by another or when an item is out of stock and an alternative item can be used.


In standard D365 F&O, the system replace the original item on the s...

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0 Comments

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Category: Order processing and fulfillment (66)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thanks for the feedback. We will continue to monitor the votes to determine its consideration into our feature backlog. - Boyce Zhu, Principal Product Manager, Dynamics 365 Commerce

7

Allow Return of multiple transactions into the same return transaction from POS

Currently D365 Commerce allows return of multiple Customer orders at POS into the same return transaction. This functionality should be extended to Cash & Carry transactions as well. Cash and Carry transactions form a bulk of orders for a retailer. This functionality becomes even more importan...

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1 Comments

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Category: Order processing and fulfillment (66)

STATUS DETAILS
Needs Votes
7

The Return Change Due amount should display in Foreign currency when the Payment is done by Currency in POS

There are many customers where the Store Currency is USD but they use different currencies for payment from POS. For Ex: The total payment amount is 950 IQD (in Iran Doller) and customer done the payment with 1000 IQD, but the remaining change due amount is shows in USD instead of IQD which is v...

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0 Comments

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Category: Order processing and fulfillment (66)

STATUS DETAILS
Needs Votes
6

Add Split flag to Sales order lines

There is a 'Split' flag that is present on the Fulfillment plan when DOM has processed. The flag is not present, or available to add via configuration to the sales order lines. A Customer Service Representative in the Call Centre will find this flag important when talking to a customer about ...

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0 Comments

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Category: Order processing and fulfillment (66)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for the idea! We will continue to monitor the votes and feedback to determine its consideration into our feature backlog. - Boyce Zhu, Principal Product Manager for Dynamics 365 Commerce

4

Extend Sales order Data entities to hold DOM values

With DOM functionality being processed in D365, customers would like the opportunity to report on the DOM status of orders outside of D365, particularly in BI


In order to facilitate this, the sales order headers and sales order lines V2 data entities should be extended to hol...

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0 Comments

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Category: Order processing and fulfillment (66)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for the idea! We will continue to monitor the votes and feedback to determine its consideration into our feature backlog. - Boyce Zhu, Principal Product Manager for Dynamics 365 Commerce