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In POS, canceled items show on the customer order receipt

Raul Mondragon on 10/24/2022 4:45:29 PM

Not copy cancelled lines into the current cart when editing or picking up a sales order. In this case, the receipt will not show the canceled lines.

Category: Order processing and fulfillment
STATUS DETAILS
Needs Votes
Ideas Administrator

Administrator on 5/31/2023 11:09:28 AM

Thanks for the feedback. We will continue to monitor the votes to determine its consideration into our feature backlog. - Boyce Zhu, Principal Product Manager for Dynamics 365 Commerce

Comments

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RE: In POS, canceled items show on the customer order receipt

Cheryl Scott on 12/16/2022 9:15:14 PM

To add to the pain point of this issue: We would like to see that those cancelled lines not pull thru to either the order screen or the receipt. It causes confusion for both our staff during fulfillment of the order and for our customers when reviewing their packages.Please remove cancel lines from the POS and Receipt. 

Category: Order processing and fulfillment