Not copy cancelled lines into the current cart when editing or picking up a sales order. In this case, the receipt will not show the canceled lines.

Needs Votes
Ideas Administrator

Thanks for the feedback. We will continue to monitor the votes to determine its consideration into our feature backlog. - Boyce Zhu, Principal Product Manager for Dynamics 365 Commerce



To add to the pain point of this issue: We would like to see that those cancelled lines not pull thru to either the order screen or the receipt. It causes confusion for both our staff during fulfillment of the order and for our customers when reviewing their packages.Please remove cancel lines from the POS and Receipt. 

Category: Order processing and fulfillment