Add Rich Text Editors for Preference Center Form Submission Fields
When configuring Preference Center can the two Form Settings fields for Form Submission Thank you and Error Notification be converted to Rich Text.
Reason: Our Marketing Department would like to provide links to our social media channels as alternatives to being opt-ed in to...
Hide Inactive Compliance Profiles in Email Compliance settings
When selecting the compliance profile in the Email Compliance Settings only active compliance profiles must be visible. Currently both active and inactive compliance profiles are shown causing confusion and errors in actual sends.
Ability to Delete a Topic
Retain CIJ email templates and interaction data for at least 7 years
Hi
By law we need to retain all comms sent to or received from our customers in Australia & NZ for at least 7 years. That includes all the emails sent from CIJ.
We need to be able to prove who sent the email, when, at what time, to whom, what email (copy, layout, transactional v....
Automatically assign consent status to the parent purpose based on the topic status when сonsent is obtained through a marketing form
When consent for a subscription is obtained through a marketing form, the consent status is applied only to the topic and is not reflected in the parent purpose. As a result, marketing emails are not sent to customers who have already provided consent for marketing communicati...
Automatically assign consent status to the parent purpose based on the topic status when loading consent from a marketing list data source
When loading consent for a subscription using a marketing list as the data source, the consent status is applied only to the topic and is not reflected in the parent purpose. This results in marketing emails not being sent to customers who have already given consent for market...
Access to one-click unsubscribe link as variable in email editor (RTM)
Please provide the One-Click-Unsubscribe link -- which is as of today automatically generated by CIJ for commercial emails and used f.e. in the email header -- as personalized context v...
Access to one-click unsubscribe link as variable in email editor (RTM)
Opening a preference center directly using its url from email preview
When we open a preference center by opening its URL directly, an error message displays. we would like to open the unsubscribe page directly while in preview or from the email editor so that we can review the preference center.
Improve contact "communication" tab consent with contact point consents
When viewing a contact in CI-J, the user can see a summary of communication preferences for the contact point
The communication tab of the contact records defaults to "default" compliance profile ...