Customer Journeys Recurring - Outbound Marketing
Hello Team,
Customers have encountered an issue with the "Recurring" option in the "General" tab of customer journeys within Dynamics 365.
Scenario: Customers have an Outbound Marketing Form embedded on an external website, which correctly tri...
Social Media Posting in Customer Insights Journeys
A critical aspect of daily marketing operations that we believe needs to be addressed. Social media activities form a significant part of team's daily work. However, handling these tasks separately from main tools is not only time-consuming but also not resource- or cost-effective.
Given...
Real Time Journey Analytics should reflect which contact stuck in Processing
Real-Time Journey Analytics in Dynamics 365 Marketing provides insights into how contacts are progressing through marketing journeys. If a contact gets "stuck" at a particular stage in the journey, identifying and resolving the issue promptly is crucial.
I wanted to bring to ...
When customer send emails from Customer Insights Journey, they are sent using opportunistic TLS, requesting to enable Enforced TLS?
Email security and encryption are essential for reliable email sending. There are two major security protocols used for email delivery: SSL and TLS.
There are three encryption requirement option...
Automation of Contact Point Consent Records for Leads and Contacts
- Currently utilizing Load consent functionality Contact Point Consent can be given for the bulk of Leads and Contacts in a single trigger, but we need to select it manually there is no standard automated process available.
- The new contacts are not found in the "msd...
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