Double Opt-In Process in Realtime Marketing
Please allow us a double optin process in real time marketing in standard. This lack of functionality makes it difficult for us to use real-time marketing in the European environment. Using the double optin process in outbound marketing is not a flawless solution. Thank you.
Show related Topics list on a Contact form
It should be possible to display the actual related topics the same way it works for OBM subscription lists.
For now we can't see on a contact form, which topics did the client choose.
Regards,
Anubhav
Re-subscribing through a Marketing form
Make it possible for unsubscribed subscribers to easily re-subscribe through a marketing form in Outbound Marketing (and Real time).
Today the filed "Do not bulk email" needs to be visible on the Marketing form...
Thank you for your feedback. The new consent model in real-time journeys already supports multiple ways to allow to user to re-subscribe using the markerting forms. Sincerely, Petr Jantac, PM, Microsoft
General DOI Processing / Optimize DOI Process
Hi,
in D365 Marketing we can use 2 ways of Opt-In - Global Opt-In and Form Opt-In.
But both have advantages and disadvantes and both ways are not 100% usable for a lot of customers.
Global Opt-In Disadvantages:
- Contact / ...
STATUS DETAILSCompleted
Double opt-in is now generally available. Sincerely, Petr Jantac, Microsoft
Double opt-in in real-time journeys - Dynamics 365 Customer Insights | Microsoft Learn
Allow Testsend for confirmation emails
Currently it is not possible to use the "Test send"-functionality when creating a confirmation email for the DOI-process. According to https://docs.microsoft.com/en-us/dynamics365/marketing/form-double-opt-in#create-a-subscription-confirmation-request-message this is a planned behavior. The wor...
This is possible on RTM
Preference Page - Real Time - Branding & Styling
Please allow us to brand and style the Preference Page used by Real Time Marketing. There is no way to add colors, a logo, font, etc. There is an area for text that says it supports images but it does not. I opened a ticket with MS and they confirmed it does not support these. We want the abi...
Regards,
Anubhav
Preference Centre- Automatically uncheck subscription lists when a user checks Unsubscribe
When using Subscription Lists on a Subscription Form, there currently isn't a way to automatically uncheck the selected Subscription Lists if the 'Unsubscribe from all' box is checked. As it stands, the form will allow you to submit with both the Unsubscribe and Subscription Lists checked whic...
This capability is available in real-time journeys preference centers. When a parent purpose is opted out, the child topics get greyed out and the user cannot provide consent for them unless they opt-into the parent purpose first.
Regards,
Anubhav
Add another option in subscription form to set behavior when a topic/purpose is left unchecked
Currently, when a topic/purpose checkbox is unchecked, it will be taken into account by default when submitting the form. It would be nice to have an additional option to set the desired behavior when a checkbox is unchecked, so that customers can make the form ignores the unchecked checkbox f...
Thank you for your feedback. We have released this feature. You can find it here. Sincerely, Petr Jantac, Microsoft
Consent Center - Load consent automatically for LEADS
Since 2022 release wave 2, we are able to use Leads in Real-time Marketing journeys without having a Contact associated to it (no qualification needed).
Load Consent is now able to create consent records based on the lead records in the system, in addition to supporting contacts and marketing/subscription lists.
Regards,
Anubhav
Make link to Subscription Center on Marketing Email optional
We send both external and internal communications using Dynamics 365 for Marketing. We do not want people to unsubscribe from internal communications, it would be nice to not have to include the link on these emails, the only workaround we have for this currently is trying to hide the link.
This feature was implemented in real time maketing - we allow now to delete unsubscribe link and company address fields (eg to replace our OOB Preference center with the link to your 3rd party consent platform - or to add another custom field with legal address instead our default company address field). You will still get warnings when publishing this email but it is not blocking you any more.
Administrator
Sincerely, Petr Jantac, Microsoft