DOI for event registrations
We see a fantastic opportunity to enhance the RTM experience by enabling customers to subscribe to our newsletter directly through the event registration process. By integrating the option to collect commercial consent via a double opt-in (DOI) journey within the event registration form, we ca...
List-based Double Opt-in
Hi Microsoft, Thanks for the Form-based Double Opt-in! It does alleviate some nuisances with complying to GDPR. However, some scenarios are still not obtainable through OOB functionality without customizing the system. Here i'm mostly thinking about managing Double Opt-in on forms that has oth...
DoI confirmation for changes of email address
Please enhance the double opt-in process, to allow the same process to apply on any email changes in the subscription center. Currently if a contact is opening the SC, he is able to select all relevant subscription lists and will get an e-mail to opt-in. Once this is done, the contact is added to...
Double Opt-In (DOI) trigger behavior and conditionality gap: A DOI is only triggered if a promotional purpose has been selected
Based on internal compliance validation, a Double Opt-In (DOI) is only required when a customer explicitly and voluntarily subscribes to commercial communications (e.g., newsletter opt-in or similar marketing consent).
From a business perspective, it is essential that all marketing forms...
Improve contact "communication" tab consent with contact point consents
When viewing a contact in CI-J, the user can see a summary of communication preferences for the contact point
The communication tab of the contact records defaults to "default" compliance profile ...
Thank you for your feedback. Currently this is not on our roadmap, but we are tracking it, and with more feedback and support from the community we may consider it in the future. Sincerely, Petr Jantac, Microsoft
Enable opt-in to trigger from other source than form
We set up the double opt-in for one of our Business Unit, we choose into the settings to send an automatic email trought the default journey to each people that submit a form. This part is OK.
But, we also need to ensure that all others people that enter into our system CRM or Ma...
Journeys - better handle merged contacts
At our organisation we make extensive use of forms and have good matching strategies. However, there is always a possibility for duplicate record and we have duplicate detection processes to merge records.
We also like to make use of event registration journeys where from the...
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