Real Time Marketing - Preference Page - Add Ability for Other Fields
In outbound marketing, we could do a lot with subscription center pages. One feature allowed us to include whatever form fields we wanted. Please add this to the new Preference Page.
DOI for event registrations
We see a fantastic opportunity to enhance the RTM experience by enabling customers to subscribe to our newsletter directly through the event registration process. By integrating the option to collect commercial consent via a double opt-in (DOI) journey within the event registration form, we ca...
Thank you for your feedback. Currently this is not on our roadmap, but we are tracking it, and with more feedback and support from the community we may consider it in the future. Sincerely, Petr Jantac, Microsoft |
Email Frequency Preference
Add feature for contacts to select their email frequency preference (i.e. no more than 1 email per week, no more than 1 email per month, etc) and then add logic to ensure Campaigns and Customer Journey emails are only sent based on this criteria.
Allow feedback for why a customer is opting out
When someone is unsubscribing we want to understand why that is.
Under the option to choose "I no longer want to receive newsletter" I want feedback questions so that we can improve our communication. This data could be stored under the form and we could later use when creating powerbi ...
Deletion of compliance profiles
Good morning all,
Give the ability to delete a compliance profile, purpose or topic once it has been created.
At present, in fact, it is only possible to deactivate wrong compliance profiles, but there is no possibility to delete purposes created by mistake, nor to del...
Multiple purposes and topics in real marketing form
When we have two topics in the same real marketing form it appears a bug that we cannot change options. We put a Microsft ticket and they said to us than we can have only one purpose in the real marketing form.
We need to add multiple purposes and topics to a form, because we ...
Hello, it is possible to have multiple purposes and topics in a single form. The only limit is one compliance profile per form.
Automatically map consent record value in Bulk Email field for corresponding contact or lead
Currently when consent record is created for particular email address, Bulk Email field for corresponding contact/lead is not updated. It may happen that contact opted out, and that is recorded in consent register, but Bulk Email field is still set to Allow. This can be confusing for users, an...
Embed Preference Center Forms in personal CMS (RTM)
In Outbound Marketing, it was easy to embed the subscription center into your personal CMS to host it via JavaScript on your webpage, allowing for a consistent user experience for your customers. In Real-Time Marketing, this is not possible (yet?).
Only general forms support J...
Topics and Sub Topics
Right now, we can have multiple which can be added in Preference centre for Subscription purposes. Sometimes, there are multiple sub topics available for primary topic.
Support Event is a topic then under that there can be multiple categories of Events from which Clients are i...
Thank you for your feedback. Currently this is not on our roadmap, but we are tracking it, and with more feedback and support from the community we may consider it in the future. Sincerely, Petr Jantac, Microsoft
Automation of Contact Point Consent Records for Leads and Contacts
- Currently utilizing Load consent functionality Contact Point Consent can be given for the bulk of Leads and Contacts in a single trigger, but we need to select it manually there is no standard automated process available.
- The new contacts are not found in the "msd...
STATUS DETAILSNew
Administrator
Thank you for your feedback! We have this on our backlogfor the preference centers in real-time journeys.
Regards,
Petr Jantac