38

Real Time Marketing - Preference Page - Add Ability for Other Fields

In outbound marketing, we could do a lot with subscription center pages. One feature allowed us to include whatever form fields we wanted. Please add this to the new Preference Page.

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3 Comments

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Category: Consent and Compliance (80)

STATUS DETAILS
Backlog
Ideas Administrator

Thank you for your feedback! We have this on our backlogfor the preference centers in real-time journeys.

Regards,
Petr Jantac

35

DOI for event registrations

We see a fantastic opportunity to enhance the RTM experience by enabling customers to subscribe to our newsletter directly through the event registration process. By integrating the option to collect commercial consent via a double opt-in (DOI) journey within the event registration form, we ca...

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1 Comments

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Category: Consent and Compliance (80)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for your feedback. Currently this is not on our roadmap, but we are tracking it, and with more feedback and support from the community we may consider it in the future. Sincerely, Petr Jantac, Microsoft
30

Email Frequency Preference

Add feature for contacts to select their email frequency preference (i.e. no more than 1 email per week, no more than 1 email per month, etc) and then add logic to ensure Campaigns and Customer Journey emails are only sent based on this criteria.

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2 Comments

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Category: Consent and Compliance (80)

STATUS DETAILS
Needs Votes
24

Allow feedback for why a customer is opting out

When someone is unsubscribing we want to understand why that is.

Under the option to choose "I no longer want to receive newsletter" I want feedback questions so that we can improve our communication. This data could be stored under the form and we could later use when creating powerbi ...

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3 Comments

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Category: Consent and Compliance (80)

STATUS DETAILS
Needs Votes
23

Deletion of compliance profiles

Good morning all,


Give the ability to delete a compliance profile, purpose or topic once it has been created. 

At present, in fact, it is only possible to deactivate wrong compliance profiles, but there is no possibility to delete purposes created by mistake, nor to del...

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2 Comments

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Category: Consent and Compliance (80)

STATUS DETAILS
Needs Votes
17

Multiple purposes and topics in real marketing form

When we have two topics in the same real marketing form it appears a bug that we cannot change options. We put a Microsft ticket and they said to us than we can have only one purpose in the real marketing form.


We need to add multiple purposes and topics to a form, because we ...

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1 Comments

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Category: Consent and Compliance (80)

STATUS DETAILS
Declined
Ideas Administrator

Hello, it is possible to have multiple purposes and topics in a single form. The only limit is one compliance profile per form. 

17

Automatically map consent record value in Bulk Email field for corresponding contact or lead

Currently when consent record is created for particular email address, Bulk Email field for corresponding contact/lead is not updated. It may happen that contact opted out, and that is recorded in consent register, but Bulk Email field is still set to Allow. This can be confusing for users, an...

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2 Comments

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Category: Consent and Compliance (80)

STATUS DETAILS
Needs Votes
9

Embed Preference Center Forms in personal CMS (RTM)

In Outbound Marketing, it was easy to embed the subscription center into your personal CMS to host it via JavaScript on your webpage, allowing for a consistent user experience for your customers. In Real-Time Marketing, this is not possible (yet?).


Only general forms support J...

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0 Comments

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Category: Consent and Compliance (80)

STATUS DETAILS
New
8

Topics and Sub Topics

Right now, we can have multiple which can be added in Preference centre for Subscription purposes. Sometimes, there are multiple sub topics available for primary topic.


Support Event is a topic then under that there can be multiple categories of Events from which Clients are i...

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1 Comments

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Category: Consent and Compliance (80)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for your feedback. Currently this is not on our roadmap, but we are tracking it, and with more feedback and support from the community we may consider it in the future. Sincerely, Petr Jantac, Microsoft

6

Automation of Contact Point Consent Records for Leads and Contacts

  • Currently utilizing Load consent functionality Contact Point Consent can be given for the bulk of Leads and Contacts in a single trigger, but we need to select it manually there is no standard automated process available.
  • The new contacts are not found in the "msd...

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    0 Comments

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    Category: Consent and Compliance (80)

    STATUS DETAILS
    New