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When someone is unsubscribing we want to understand why that is.

Under the option to choose "I no longer want to receive newsletter" I want feedback questions so that we can improve our communication. This data could be stored under the form and we could later use when creating powerbi reports.


E.g


Before you leave, we’d appreciate it if you could take a moment to tell us why you unsubscribed. Your feedback will help us improve our service and content.

  • I no longer need your product or service
  • I receive too many emails from you
  • I don’t find your emails relevant or useful
  • I prefer to follow you on social media
  • Other (please specify): __________

[Submit]

STATUS DETAILS
Needs Votes

Comments

A

I also need this! One big guess on why people unsubscribe!

Category: Consent and Compliance

A

It would be better to have an option to add reason field for preference center in real time marketing.

Category: Consent and Compliance

A

I think this is a great idea, I have been thinking about this for months!

Category: Consent and Compliance