58

Select Loyalty program from POS

The idea is for the worker to be able to select which loyalty program will get assigned to a loyalty card, when the card is issued through POS. At the moment, when you create a new customer through POS and issue a loyalty card for that customer, all existing loyalty programs under that legal en...

Read more...

0 Comments

Read more... 0 Comments

Category: Customer and Loyalty (98)

STATUS DETAILS
Under Review
Ideas Administrator

This is a great idea and we have added it to our backlog. We will keep tracking votes on this as well.

48

Search for customer in POS

When a cashier searches for a customer in POS, searching on customer name only gives to many hits. Therefore, often the street or the place of residence is asked as well as an extra criteria. At the moment, the two search criteria are used for an OR search, giving back all the customers with last...

Read more...

1 Comments

Read more... 1 Comments

Category: Customer and Loyalty (98)

STATUS DETAILS
Completed
Ideas Administrator

We have added the capability to use refiners for customer search so you can use it to do "AND" based searches.

40

Ability to restrict Loyalty Points redemption in increments of fixed points

Some retailers have a minimum threshold of Loyalty Points that are required to redeem for a fixed reward, e.g. redeem 500 points for $10 off. Additional rewards can be redeemed in increments of 500 points, so if customer wants to redeem 1000 points, they can get $20 off or 1500 points for $30 ...

Read more...

1 Comments

Read more... 1 Comments

Category: Customer and Loyalty (98)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for the product suggestion! We will continue to monitor this idea and the votes to determine if it will be given a position in our backlog.  -Maria Shneerson, Senior Program Manager.

37

POS: Name sequence will be set according to Name sequence in All cusomers

Name sequence should be set as same as the Name sequence in All cusomers when customer creation in POS.


For example,

we configure Name sequence as "LastSpaceFirst" in All cusomers.

Open POS, 

1) Go to "Find customer". 

2) Click "create new customer".

Read more...

1 Comments

Read more... 1 Comments

Category: Customer and Loyalty (98)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for the product suggestion! We will continue to monitor this idea and the votes to determine if it will be given a position in our backlog.  -Maria Shneerson, Senior Program Manager.
37

Adding items to a customer wishlist from the POS

Could we please have the ability to add products to a customers wishlist from the POS. This should then be visible in the customer wishlist online. Currently wishlists are view only in the POS, but as part of a conversation between a sales associate and a customer we may want to save items for...

Read more...

0 Comments

Read more... 0 Comments

Category: Customer and Loyalty (98)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for your feedback.

We are tracking it and if we get more feedback and votes, we would consider it in the future.

Sincerely,

PM,

Microsoft.

33

The use of coupons as a loyalty redeem functionality

A common practise is that customers earns a value check or coupon from being a loyalty member, they earn a certain amount of points and they get converted to a coupon. At the time of sale the cashier can see the open coupons when adding the customer and when the coupon expire. A functionality to...

Read more...

2 Comments

Read more... 2 Comments

Category: Customer and Loyalty (98)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for the product suggestion! We will continue to monitor this idea and the votes to determine if it will be given a position in our backlog.  -Maria Shneerson, Senior Program Manager.

31

add customer name to suspended transaction screen

the suspended transaction operations now shows only time, operator id and amount.

On a bussy day some sales persons walk around with the customers and already enters the items. The customer then goes to the register to pay for the products (there might be a queue here). as sales is most...

Read more...

4 Comments

Read more... 4 Comments

Category: Customer and Loyalty (98)

STATUS DETAILS
Completed
Ideas Administrator
Completed in earlier release 
30

POS, Search on customer attributes.

We have today received confirmation though the support that the POS Search functionalities do not support search on the new configuration drive extensions, customer attribute ...

Read more...

2 Comments

Read more... 2 Comments

Category: Customer and Loyalty (98)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for the product suggestion! We will continue to monitor this idea and the votes to determine if it will be given a position in our backlog.  -Maria Shneerson, Senior Program Manager.

26

Reduce Duplicate Customer Records, etc. in CPOS/MPOS t

As a retailer, the ability in CPOS/MPOS to: 1. automatically check for duplicate Customer records - matching customer name, mobile/cell number and/or email when adding a Customer to a Sale in CPOS/MPOS; and 2. suggest to use existing or merge existing Customers when adding a Customer to a Sale in...

Read more...

1 Comments

Read more... 1 Comments

Category: Customer and Loyalty (98)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for the product suggestion! We will continue to monitor this idea and the votes to determine if it will be given a position in our backlog.  -Maria Shneerson, Senior Program Manager.
23

Ability to enter VAT number for customer on creation/update in POS

For retailers in Europe, it is very normal to sell to business via their regulair channels. A business can make purchases and request the paid VAT back in their tax declaration. 

To enable this, the purchase has to be registered on a business customer with a VAT number se...

Read more...

3 Comments

Read more... 3 Comments

Category: Customer and Loyalty (98)

STATUS DETAILS
Under Review