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When a cashier searches for a customer in POS, searching on customer name only gives to many hits. Therefore, often the street or the place of residence is asked as well as an extra criteria.
At the moment, the two search criteria are used for an OR search, giving back all the customers with lastname X and/or all customers living in place of residence Y. The result is not limited enough.
It would be a huge advantage if the criteria where searched for via AND, and returning only the customers who fulfill both the criteria
At the moment, the two search criteria are used for an OR search, giving back all the customers with lastname X and/or all customers living in place of residence Y. The result is not limited enough.
It would be a huge advantage if the criteria where searched for via AND, and returning only the customers who fulfill both the criteria
STATUS DETAILS
Completed
Comments
Retail stores with a big customer database really need this.
Category: Customer and Loyalty
Administrator on 1/23/2023 7:34:20 AM
We have added the capability to use refiners for customer search so you can use it to do "AND" based searches.