9

Add support to import initial balance for loyalty points

I would like to suggest that initial loyalty balances can be imported into the system without customization, right now the initial balances can't be imported directly into the system, they are in the posted status but not being reflected in the loyalty adjustments, for now creating a custom en...

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Category: Customer and Loyalty (104)

STATUS DETAILS
New
14

Mandatory Customer Details for Gift Card Transactions

Objective: To enhance the security, tracking, and customer service of gift card transactions by requiring valid customer details (contact number and email) for all transactions involving the issuance or redemption of gift cards.


Feature Description:

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Category: Customer and Loyalty (104)

STATUS DETAILS
New
9

Set maximum earned loyalty points per month

In specific business scenarios, customers want to limit the earned loyalty points per card per month to a specific number.

For example, a customer can only earn 1 million points per month, without expiring.


This is crucial to prevent loyalty fraud, manage

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Category: Customer and Loyalty (104)

STATUS DETAILS
New
4

Extend Customer V3 entity to include 'Block customer for loyalty enrollment' boolean

To enable reporting and automation of customer updates, it would be helpful if the Customer V3 data entity could be extended by Microsoft to include the 'Block customer for loyalty enrollment' boolean.

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Category: Customer and Loyalty (104)

STATUS DETAILS
New
2

Exclude discounted products from Earning loyalty points to customer

i want to exclude discounted products from loyalty programs so customer should not earn points for discounted products

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Category: Customer and Loyalty (104)

STATUS DETAILS
New
2

Recent Purchases in POS Customer Profile should show the exact results as Order History

Recent Purchases in POS Customer Profile should show the exact results as Order History.


Right now, Recent Purchases and Order History in Customer Profile in Store Commerce show completely different results.


It'd be ideal for cashiers to see the recent purchas...

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Category: Customer and Loyalty (104)

STATUS DETAILS
New
2

Unable to restrict items to earn loyalty points in a transaction

Business Scenario: Business has restricted few items mapped to a category node so that customers transacting on POS do not earn any loyalty points for those restricted items while other items should earn loyalty points in the same transaction.

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1 Comments

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Category: Customer and Loyalty (104)

STATUS DETAILS
New
3

Adding a 'reason for adjustment' picklist to manual loyalty card adjustments with ability to define list.

Manual loyalty adjustments gives the ability for the user to add in comments when making a loyalty points adjustment on a customer loyalty ID. This produces data quality issues, inconsistencies with reasons & potential fraud risks. By including a 'reason for adjustment' picklist in addition to...

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1 Comments

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Category: Customer and Loyalty (104)

STATUS DETAILS
New
3

Loyalty card entity to include blocked date and replacement card number

Loyalty card entity includes card type, but not blocked date or replacement card number. Adding these fields to the loyalty card entity would inform enrolment and card maintenance reporting over time and assist in fraud behaviour reporting.

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Category: Customer and Loyalty (104)

STATUS DETAILS
New
13

Setting the user in-active automatically from Azure once they're removed/deleted from E-commerce B2B website

When a user is removed from the list of users who can access the business-to-business e-commerce website, the corresponding customer record is removed from the business partner's customer hierarchy record in Commerce headquarters.

However, the customer record itself isn't deleted from Co...

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Category: Customer and Loyalty (104)

STATUS DETAILS
Needs Votes