Some retailers have a minimum threshold of Loyalty Points that are required to redeem for a fixed reward, e.g. redeem 500 points for $10 off. Additional rewards can be redeemed in increments of 500 points, so if customer wants to redeem 1000 points, they can get $20 off or 1500 points for $30 off. This is fairly common scenario when retailers allow fixed $ amount redemption when customer has accrued/reached a points milestones. This can be a configurable flag on the loyalty points redemption line so that user can set it to fixed points redemption or the standard behavior.

Needs Votes
Ideas Administrator

Thank you for the product suggestion! We will continue to monitor this idea and the votes to determine if it will be given a position in our backlog.  -Maria Shneerson, Senior Program Manager.



I have a customer that wants this exact scenario and was told by MSFT to raise an idea, so really happy that this has already been raised, and has gained a good level of votes. I have voted, but also wanted to comment that this would really help MSFT get some traction in the loyalty area. Currently, this is a major blocker, along with the inability to earn and redeem on the same transaction on POS.

Category: Customer and Loyalty