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As a retailer, the ability in CPOS/MPOS to:
1. automatically check for duplicate Customer records - matching customer name, mobile/cell number and/or email when adding a Customer to a Sale in CPOS/MPOS; and
2. suggest to use existing or merge existing Customers when adding a Customer to a Sale in CPOS/MPOS.
This functionality would avoid a lot of duplicate Customer records and labour-intensive/manual de-duplication work being performed by retailers - because accurate customer data is critical (to having a complete picture of each Customer's transactions/purchase history - and, in turn, selling more!).
Thank you for your consideration in this request.
1. automatically check for duplicate Customer records - matching customer name, mobile/cell number and/or email when adding a Customer to a Sale in CPOS/MPOS; and
2. suggest to use existing or merge existing Customers when adding a Customer to a Sale in CPOS/MPOS.
This functionality would avoid a lot of duplicate Customer records and labour-intensive/manual de-duplication work being performed by retailers - because accurate customer data is critical (to having a complete picture of each Customer's transactions/purchase history - and, in turn, selling more!).
Thank you for your consideration in this request.
STATUS DETAILS
Needs Votes
Comments
This idea is good and can also think of achieving this by a batch job run to validate and either suggest or merge duplicate ones.
Category: Customer and Loyalty
Administrator
Thank you for the product suggestion! We will continue to monitor this idea and the votes to determine if it will be given a position in our backlog. -Maria Shneerson, Senior Program Manager.