Dynamics 365 App for Outlook - Outlook folder tracked icon
Currently, there is no way to determine at folder-level (i.e. in your Inbox), which emails are tracked/set regarding. There needs to be an icon or some other UI change made to show tracked emails vs untracked without having to select a specific email and launch the App.
App for Outlook Synced Service Activities need to link to related record in Dynamics 365
Currently when using server side sync, it is possible to sync Service Activities, however, when using the Dynamics 365 app for Outlook on the Calendar appointment, it just says "appointment is tracked" and has no link to the related record in Dynamics 365. There needs to be a link, just like f...
Synchronisation of single contact with multiple users in Outlook
We are currently using sever side synchronization and App for Outlook to synchronize emails and contacts from CRM to Outlook.
Contacts in CRM has an owner and a set of relationship managers recorded in form of a grid on Contacts page.
When the synchronisation happens, the contact...
Only tracking UI should be visible for Dynamics 365 app for outlook
For Dynamics 365 app for outlook only the Track UI should be visible instead of loading all the content and feature
CRM App for Outlook (lightweight app) sync between CRM Online to Exchange Server (on-premises) support
When deploying the CRM App for Outlook (lightweight app) you require a CRM Online and Exchange online. We have a hybrid solution with exchange on-premise and CRM Online and would like to use the CRM App for Outlook. I'm suggesting this as
Emails not getting promoted to crm when case is closed
Email (containing a tracking token) will not get promoted to crm by email router if the mail is linked to a closed (read-only) case. This is by design for all crm versions.
However due to this behavior the application has unreliable side effects as a mailing and case platform since not a...
Dynamics CRM App for Outlook Preview
We have CRM online and O365. We installed the Dynamics CRM App for Outlook Preview, but it does not appear to be working. When we click on the Dynamics CRM link in the App Bar in Outlook, it tries to authenticate us and fails. We are using Single Sign On with our corporate AD (which may make a...
Develop a Dynamics CRM App for Outlook Online
SAP has a Free CRM App in the Office Online Store. With Office 365 being available, it is always assumed that Outlook Online and Office 365 will allow the same functionality as locally installed Outlook. Unfortunately, this is not the case.
Given the host of other Apps registered under ...
eMail sent to inactive Contacts
inactive contact will get emails sent from a campaign.
Natively be able to attach Files stored in an Opportunity to an Email Quote.
Currently (as far as I'm aware) when creating an Activity Email you can only attach documents from the File Explorer dialog or Previous emails, but if a proposal document (Word) is stored in the Files tab on the Opportunity it's really cumbersome to open SharePoint, download the file, and then...
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