Room Finder should be available when booking an appointment in Dynamics 365
In our organisation we intensively make use of the appointment functionality in Dynamics 365 (Sales). It is nice to see a very seamless integration with the Outlook Calendar app all the users on the appointments created.
But it is very annoying (and somewhat unbelievable) to ...
Manually tracked outgoing emails are not marked as tracked on other users outlook
There are several scenarios where a company uses CRM as the main e-mail repository and needs to track manually incoming and/or outgoing emails from Outlook to CRM so as to organize under certain entities and specific records and archive them.
In such scenarios, it is very important that ...
Email content to appear in the CRM email activity for encrypted and signed emails
The client has requirement where they will have to track the emails into Microsoft dynamics CRM. All the emails are encrypted/Signed emails. On our analysis we found that Microsoft dynamics CRM will track the emails and convert them as attachments with the extension *.p7m and create a empty em...
Tagging of emails which are manually tracked into Dynamics CRM
While using the Dynamics 365 Addon on for Outlook manually tracked emails are not always tagged as such for the one who tracked the email. Additionally if more users in the company received this email, it is not reliable displayed that this email was already manually tracked from one of the us...
Support Tracking Signed E-Mails
The "track mail" function does not work for signed e-mails. It is not supported do track signed or encrypted E-Mails with Server-Side synchronisation. More Information: Using encryption software with server-side synchronization is not supported. https://docs.microsoft.com/en-us/dynamics365/outlo...
Option for Email Icon/Shortcut to Open Dynamics Email Experience and not Outlook
Hello!
Wanted to submit a suggestion, where an admin could select what the Email Icon on the logo opens. Currently, it opens a 'New Email' box with the email of that field to send an email out to. While I understand that has a million advantages and is OOTB behavior and inten...
Surface CC Parties on Email Table
Currently, only the To recipients of an email are surfaced on an email record. While CC recipients are available in the Activity Party table, it's inconvenient and inefficient to have to query that separate table when the Torecipients functionality already exists and could just be copied over ...
Disable Copilot banner in Outlook at user level
At current, only way to disable Copilot notification banners are at tenant level. Give the ability to users to permanently disable these on a device/user level.