Prevent Server-Side Sync from sending appointment email notifications to external recipients
Prevent Server-Side Sync from sending appointment email notifications to external recipients
When an appointment is created in CRM and an internal user an external contact is added in the required field, we see the external contact receiving an email ...
Dynamics 365 App for Outlook DeliverPromote action when tracking an e-mail should consider the "from" field, when choosing an owner.
The current behavior is as follows -> When server-side sync or App for Outlook synchronizes an email message to Dynamics 365, the system determines the email owner based on the following factors. The system evaluates the To, Cc, and Bcc recipi...
Direct Inbound Email Integration
Hi,
I’ve noticed that in Business Central, there’s no option to directly add inbound emails to the system. It would be great if recipients could choose where to store these emails, making them accessible to colleagues.
Could this feature be added in a future update?
Thanks!
E-Mail Tracking with more than 1 Entity
For Dynamics 365 we need a possibility to track our email to more then 1 entity.
We implemented some kind of 360° view on our customers where we can also so related contracts and claims to our customers in CRM. And it can be that one email is related to more then one contract or claim (s...