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D365 CRM App for Outlook, once enabled and configured, does not have two options.
1) Explicit 'Sync' option i.e. I would like to have a button, which would force Sync on demand with my CRM Organisation
2) If I have multiple Organisation (during testing, I can have multiple CRM instances), I need an option to select the CRM instance i.e. switch between instances.
3) Have an option to view, which CRM Instance the outlook is Synced with. Right now, there is NO option to know the CRM instance details!!
1) Explicit 'Sync' option i.e. I would like to have a button, which would force Sync on demand with my CRM Organisation
2) If I have multiple Organisation (during testing, I can have multiple CRM instances), I need an option to select the CRM instance i.e. switch between instances.
3) Have an option to view, which CRM Instance the outlook is Synced with. Right now, there is NO option to know the CRM instance details!!
STATUS DETAILS
Needs Votes
Comments
It would be helpful to have a force-sync button in the App for Outlook. It would make troubleshooting app issues much easier. The CRM for Outlook add-in had this functionality.
Category: Email Management and Outlook Integration