Multiple selected Queue Item cannot be route to User/Team and can only be assigned to Queue (with field locked).


- In ‘All emails / cases in Queue’ view, when select one Queue Item and click on ‘Route’ , the pop up shows ‘Route To’ option to select either ‘Queue’ or ‘User / Team’. But when select multiple Queue Item the pop up shows ‘Route...

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Category: Customer Service (Routing, SLA) (56)

STATUS DETAILS
Needs Votes

Tracked email icon feature in Outlook when using Dynamics 365 App for outlook


Tracked emails showing up as people group icon only available for Outlook client which is an add-in needed to be installed locally. So we are requesting to add this icon feature for D365 App for outlook to see the tracked emails in outlook

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Category: Email Management and Outlook Integration (152)

STATUS DETAILS
New

Email activity to send email to multiple recipients from Dynamics CRM


User creates email activity to sent email to multiple recipients from CRM ISSUE: When the user copy pastes multiple email address in the "To" Field its not adding to the field. We need to search individual record to select the email address IDEA: As like in Outlook the user should be able to ...

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Category: Unified Experience: Search, navigation and performance (806)

STATUS DETAILS
New

Deploy the Mobile offline profile to other production instance other than Solutions


When exporting a solution that includes a mobile offline profile, always select the Include entity metadata check box for each entity you export. However we have this feature through solutions: After importing the solution into the target organization, publish all mobile offline profiles. Can w...

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Category: General (887)

STATUS DETAILS
New

RetrieveAbsoluteAndSiteCollectionUrlRequest is unsupported with SharePoint Online


Mentioned at https://docs.microsoft.com/en-us/dotnet/api/microsoft.crm.sdk.messages.retrieveabsoluteandsitecollectionurlrequest?view=dynamics-general-ce-9, this SDK RetrieveAbsoluteAndSiteCollectionUrlRequest message can be used for earlier SharePoint version. Microsoft never promised it would wo...

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Category: General (887)

STATUS DETAILS
New