45

Show 4 instead of 3 Colums/Rows in Mobile Application for smarter operation

It will be very helpful to see 4 lines e.g. for Servicetask from each record, because there are important Informations like

Resource / Taskname / Customer Asset Number and Customer Asset Short Description to pick immediately the rigth task.



Mobile View on And...

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1 Comments

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Category: Mobile (129)

STATUS DETAILS
New
44

PDF creation for Microsoft Field Service Mobile App (Version 11.2.203.0

We urgently need back the pdf creation possibility in the Microsoft Field Service Mobile App (Version 11.2.203.0). All our reports base on that functionality. PDF creation was available in the former Microsoft Field Service Mobile App and it is available in the current non MS branded app.

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7 Comments

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Category: Mobile (129)

STATUS DETAILS
Completed
Ideas Administrator

PDF reports generation is available in FSM-Xamarin app version 12.1.212+

PDF report generation is available in the D365 Field Service Mobile application via PCF control: Field Service technician service reporting | Microsoft Docs

Thanks,

Field Service PM Team 

 

38

List of open work orders as a Bing Map view

To switch from the pesky Woodford app to Field Service Mobile, I just need one more feature: The expiring Resco Mobile App can switch between open work orders as a list or as a map view. This map view is great. Use case: The service technician has completed his work orders in the early afternoon ...

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1 Comments

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Category: Mobile (129)

STATUS DETAILS
Completed
Ideas Administrator

We now support a Map view of Bookings within the D365 Field Service Mobile application.

Booking maps in Dynamics 365 Field Service | Microsoft Docs

Thanks,

Field Service PM Team

37

Allowing users to access Online Mode when "Offline Sync" option is on

* The current behavior which does not meet the business requirement: - When user turn on "Offline Sync" option, they will be put in the Offline mode and cannot perform real-time task in the Field Service mobile app. - But if users turn off "Offline Sync" option to be in the Online mode, and they ...

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10 Comments

Read more... 10 Comments

Category: Mobile (129)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for the feedback. We will evaluate this as a future enhancement.

 

Thank you,

Field Service Mobile PM Team

33

Support SharePoint in offline mode

It would be very nice to able to access documents saved in SharePoint for each record in the mobile app in offline mode. Right now this is not supported. I know SharePoint documents is supported in online mode. But we can't afford people not to be able to do work on the ipad without in case of po...

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0 Comments

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Category: Mobile (129)

STATUS DETAILS
Needs Votes
33

Support web resources in the offline mode (Android and IOS)

Not having this functionality will have a direct negative impact on multiple Microsoft customers using the Field Service solution when trying to migrate over to the new Field Service mobile app. Scenario: When working with the Resco Mobile app, we were able to extend the mobile experience with...

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1 Comments

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Category: Mobile (129)

STATUS DETAILS
Declined
Ideas Administrator

Webresources have limited support for Mobile Offline in Model Driven Applications as document here:
Mobile offline capabilities and limitations - Power Apps | Microsoft Learn

There are no near-term enhancements planned for this area. Please leverage Power Apps Component Framework as recommended option: 
Power Apps component framework overview in Microsoft Dataverse(contains video) - Power Apps | Microsoft Learn

 

Thanks,

Field Service Mobile PM Team.

30

D365 Field Service Mobile Reports PCF Multi-page Support

As of now you can create a mobile report using the OOB PCF control from Microsoft. Furthermore, you can customize this PCF control to you needs.


Right now a multi page support is missing which means once you have more records to report for one page it continuous on the next pa...

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2 Comments

Read more... 2 Comments

Category: Mobile (129)

STATUS DETAILS
Needs Votes
28

User be able to work full online or offline instead of be restricted by the offline profile filters

Currently a field service mobile user can only be working with or without offline profile.

If the user is working with offline profile, he/she will only see the records filtered by the offline profile even if its connected to internet (he/she will not see records that are not part of the...

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0 Comments

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Category: Mobile (129)

STATUS DETAILS
Needs Votes
26

Enhancement of customization and reorganisation of the "New/Plus" Buttons in Field Service Mobile App

The "New/Plus" buttons most often confuse the clients. Ask was if the top one can be hidden and/or the bottom one.

The reason of the Question was raised that in some form you have three possibilities to create new records: on the top, on the bottom and and in subgrids under the three do...

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1 Comments

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Category: Mobile (129)

STATUS DETAILS
Needs Votes
21

Editable grid on phones (Field service)

Hi Team,


According to this documentation: https://learn.microsoft.com/en-us/power-apps/maker/model-driven-a...

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0 Comments

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Category: Mobile (129)

STATUS DETAILS
Under Review