32

PDF creation for Microsoft Field Service Mobile App (Version 11.2.203.0

We urgently need back the pdf creation possibility in the Microsoft Field Service Mobile App (Version 11.2.203.0). All our reports base on that functionality. PDF creation was available in the former Microsoft Field Service Mobile App and it is available in the current non MS branded app.

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4 Comments

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Category: Mobile (35)

STATUS DETAILS
Planned
October 2019
Ideas Administrator

We are actively working to support PDF output from Field Service Mobile reports. 

Thank You,

Jonathan Baker 

PM, Microsoft

 

20

Map Navigation in Dynamics 365 Mobile Application

Before v9.0 update in Dynamics 365, for mobile application we were able to navigate to address directly by clicking on address pin in map. But after update its not working in mobile application while its working on desktop. It's very useful feature and number of clients want same thing from D3...

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3 Comments

Read more... 3 Comments

Category: Mobile (35)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for the feedback. We will review this idea internally and monitor for additional votes.

Thanks,

Field Service PM Team 

18

Ability to customize the size of the multi-line text box field in mobile apps

The default size of the multi-line text box for Resco Mobile Dynamics 365 Woodford is too tall; however, it does not have the settings to change the field size.

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0 Comments

Read more... 0 Comments

Category: Mobile (35)

STATUS DETAILS
Under Review
17

Inspections for Field Service Mobile

Many times a service call will need the ability to include an inspection or inspections with the service. This includes multiple types of data and would be similar in nature to a Voice of The Customer style inspection report. 

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2 Comments

Read more... 2 Comments

Category: Mobile (35)

STATUS DETAILS
Under Review
Ideas Administrator

We are looking at this feature to better understand the customer scenarios and requirements.

14

"Convert to Work Order" button for Field Service Mobile App

When you open a Work Order record in a PC client, you can see the "Convert to Work order" button on the ribbon, which is not available in Field Service Mobile App. It would be nice to have the "Convert to Work order" button available for FS mobile app so that users can perform the same ac...

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0 Comments

Read more... 0 Comments

Category: Mobile (35)

STATUS DETAILS
Under Review
Ideas Administrator

Hi Juri, 

Thank you for your feedback. Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.

Sincerely,

Shloma Baum

PM, Microsoft

9

Improve MAM capabilities by adding the Intune SDK to the FS Mobile app

Already today we are able to deploy the FS App using MDM tools such as Microsoft Intune. Especially in the light of GDPR, it would be beneficial to also have advanced MAM features available, such as policies to prevent users from copying content from the FS App and pasting it into a personal m...

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0 Comments

Read more... 0 Comments

Category: Mobile (35)

STATUS DETAILS
Planned
October 2019
Ideas Administrator

Thank you for submitting your idea.

We have this item on our road-map as it is a common ask from customers. Keep an eye out on our release notes for forthcoming details. 

Thanks,

Field Service PM Team

8

Enable [PrintReport] feature on any views when using Resco MobileCRM Woodford

Suppose a user is using [Field Service – Dynamics 365 ] on mobile device.

For generating reports, he is using [PrintReport] but this feature is only available on Form and not on Views.

He can also generate the reports that are created in Dynamics 365 with this [PrintRepor...

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0 Comments

Read more... 0 Comments

Category: Mobile (35)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for the feedback. We will monitor this request for additional votes and prioritize accordingly. 

Thanks,

Field Service PM Team 

7

Ability to optionally import project template for Woodford

All project templates are saved when importing solution on Woodford so far.
Some users would like to import projects partially for not saving the projects which are customized on UI.
It would be convenient if project template can be partiall...

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0 Comments

Read more... 0 Comments

Category: Mobile (35)

STATUS DETAILS
New
6

Add oAuth support to SharePoint connection on Field Service Mobile App

The login to the SharePoint service from the Field Service Mobile app is performed using legacy authentication (WS-Federation - version 1.3). Due to security reasons, number of customers are no longer allowing legacy authentication with MFA configuration. This prevents the use of SharePoint in...

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1 Comments

Read more... 1 Comments

Category: Mobile (35)

STATUS DETAILS
Planned
April 2020
Ideas Administrator

Thank you for your feedback. oAuth support for SharePoint is planned to be enabled in a future Field Service Mobile release. Keep an eye out on our release notes for forthcoming details. 

Thank You,

Jonathan Baker

PM, Microsoft 

 

6

Thin line of signature item on Field Service Mobile App

After installing the latest version of [Field Service Mobile], the line of signature item became really thin. The line used to be thick on the previous version, so currently it is very hard to look at it. It would be much better if there is the feature to adjust the line width in the signature it...

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0 Comments

Read more... 0 Comments

Category: Mobile (35)

STATUS DETAILS
New