44

PDF creation for Microsoft Field Service Mobile App (Version 11.2.203.0

We urgently need back the pdf creation possibility in the Microsoft Field Service Mobile App (Version 11.2.203.0). All our reports base on that functionality. PDF creation was available in the former Microsoft Field Service Mobile App and it is available in the current non MS branded app.

Read more...

7 Comments

Read more... 7 Comments

Category: Mobile (49)

STATUS DETAILS
Completed
Ideas Administrator

PDF reports are supported in Field Service Mobile app version 12.1.212+

Thank You,

Jonathan Baker 

PM, Microsoft

 

19

Inspections for Field Service Mobile

Many times a service call will need the ability to include an inspection or inspections with the service. This includes multiple types of data and would be similar in nature to a Voice of The Customer style inspection report. 

Read more...

4 Comments

Read more... 4 Comments

Category: Mobile (49)

STATUS DETAILS
Planned
2020 Release Wave 2
Ideas Administrator

We are looking at bringing Inspections functionality to Field Service Mobile as part of October 2020 Wave. Keep an eye on release notes for more details.

Thank You,

Jonathan Baker 

PM, Field Service Mobile 

18

Ability to customize the size of the multi-line text box field in mobile apps

The default size of the multi-line text box for Resco Mobile Dynamics 365 Woodford is too tall; however, it does not have the settings to change the field size.

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile (49)

STATUS DETAILS
Under Review
16

Field Service Mobile crashes every time I try to open that Bookable Resource Booking list.

Field Service Mobile crashes every time I try to open that Bookable Resource Booking list.

- Steps:

1. install Field Service Solution
2. create a Work Order
3. Assign the Work Order to a resource
4. install Field Service Mobile from Windows Store
5. Synchroniz...

Read more...

6 Comments

Read more... 6 Comments

Category: Mobile (49)

STATUS DETAILS
Declined
Ideas Administrator

Per the explanation below, this entry is being closed out, with the workaround steps provided by my colleague Tetyana Sych from Microsoft. 

Shloma Baum

PM

Microsoft 

 

14

"Convert to Work Order" button for Field Service Mobile App

When you open a Work Order record in a PC client, you can see the "Convert to Work order" button on the ribbon, which is not available in Field Service Mobile App. It would be nice to have the "Convert to Work order" button available for FS mobile app so that users can perform the same ac...

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile (49)

STATUS DETAILS
Declined
Ideas Administrator

Hello,

After lengthy consideration we will not be bringing this functionality to the current FSM application. 

Sincerely,

Jon baker

PM, Microsoft

9

Improve MAM capabilities by adding the Intune SDK to the FS Mobile app

Already today we are able to deploy the FS App using MDM tools such as Microsoft Intune. Especially in the light of GDPR, it would be beneficial to also have advanced MAM features available, such as policies to prevent users from copying content from the FS App and pasting it into a personal m...

Read more...

1 Comments

Read more... 1 Comments

Category: Mobile (49)

STATUS DETAILS
Completed
Ideas Administrator

Thank you for submitting your idea.

This is complete and available in the GA version of Field Service Mobile. 

Thanks,

Field Service PM Team

9

Enable [PrintReport] feature on any views when using Resco MobileCRM Woodford

Suppose a user is using [Field Service – Dynamics 365 ] on mobile device.

For generating reports, he is using [PrintReport] but this feature is only available on Form and not on Views.

He can also generate the reports that are created in Dynamics 365 with this [PrintRepor...

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile (49)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for the feedback. We will monitor this request for additional votes and prioritize accordingly. 

Thanks,

Field Service PM Team 

8

Add oAuth support to SharePoint connection on Field Service Mobile App

The login to the SharePoint service from the Field Service Mobile app is performed using legacy authentication (WS-Federation - version 1.3). Due to security reasons, number of customers are no longer allowing legacy authentication with MFA configuration. This prevents the use of SharePoint in...

Read more...

2 Comments

Read more... 2 Comments

Category: Mobile (49)

STATUS DETAILS
Planned
2020 Release Wave 2
Ideas Administrator

Thank you for your feedback. oAuth support for SharePoint is planned to be enabled in a future Field Service Mobile release.

Thank You,

Jonathan Baker

PM, Microsoft 

 

7

Thin line of signature item on Field Service Mobile App

After installing the latest version of [Field Service Mobile], the line of signature item became really thin. The line used to be thick on the previous version, so currently it is very hard to look at it. It would be much better if there is the feature to adjust the line width in the signature...

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile (49)

STATUS DETAILS
Needs Votes
Ideas Administrator

 

Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.

Sincerely,

Jonathan Baker, PM

Microsoft.

7

Ability to optionally import project template for Woodford

All project templates are saved when importing solution on Woodford so far.
Some users would like to import projects partially for not saving the projects which are customized on UI.
It would be convenient if project template can be partiall...

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile (49)

STATUS DETAILS
Declined
Ideas Administrator

Thank you for your feedback.

Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.

Sincerely,

Jonathan Baker, PM,

Microsoft.