32

Messages posted to the Activity Feed are not reflected in the new information

If you change the name of a table in an auto-posted message to your timeline, the name of the new table is not reflected. The name of the previous table is still there.

 

There is no way to check the name of a previously set table, so I would like the latest information to be refle...

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Category: Timeline (23)

STATUS DETAILS
New
22

Displaying Custom and Specific Entity Information on Dynamics 365 Timelines

The Timeline is set up to display activities, which means only a limited selection of tables can be shown.

For custom tables, it is possible to display them in the Timeline by configuring them as activities.

More information on how to display a custom table in a Timeline can be fo...

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Category: Timeline (23)

STATUS DETAILS
New
22

Improve visibility/accessibility of timeline icons

The latest version of the timeline in UI makes it very hard for users to differentiate at a glance between different types of activities. It also makes it very hard for users to open a record using such a small icon in amongst a number of others. This is a particular issue for users with acces...

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2 Comments

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Category: Timeline (23)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for the feedback, This is being reviewed.

Sincerely,
PM,
Microsoft.

14

Drag and Drop activities into another window

Ability to click and drag Activities out of an Entity record’s timeline into another window (to match drag and drop functionality in Outlook)

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Category: Timeline (23)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for your feedback.

Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.

Item is under review and can see the value

Sincerely,

PM, Microsoft.

13

Improve timeline visibility on Status Label for Active and Closed activity

The current timeline in UI have no option to change the background color of status label which makes it very hard for users to differentiate at a glance between different types of activities (Active or Closed).


Please consider to add a feature where it enable user to modify th...

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Category: Timeline (23)

STATUS DETAILS
New
9

Add attachments when composing an email from the timeline

When composing a new email from the timeline, there should be a button to add attachments so that users can send emails with templates to the customers directly from the timeline.

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Category: Timeline (23)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for your feedback.

will look into this and see if we can add it in our backlog

Sincerely,

PM, Microsoft.

9

Ability to show the created date for all items available in the time line of the social pane

The items shown on the timeline can be ordered on different dates like the created date or modified date while currently only for the entities where the card form is available (like task, email, phone call, ...), the created date can be shown on the timeline. For all other items (notes, case reso...

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0 Comments

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Category: Timeline (23)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for your feedback.

Will look into this issue and see if we can add it in our backlog

This item is under review

Sincerely,

PM, Microsoft.

8

Teams Phone Calls Tracking in custom entities

Currently, Teams phone calls can be made within custom entities, but they will not be tracked to the timeline.

It works only from predefined entities like account or incident.


We suggest, that phone tracking can be made from all entities, that have a timeline attached.

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Category: Timeline (23)

STATUS DETAILS
New
6

Expand Text Box in Notes Field

Text Box in Notes is Small (in on-prem 9.1.x UI)


Summary: Users are unable to view their full response when adding updates to the Notes field.


Suggest Fix: Expand the notes so that users can view their entire response in the text field. Size ...

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0 Comments

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Category: Timeline (23)

STATUS DETAILS
Needs Votes
Ideas Administrator

Is having a scroll bar not helpful to see notes using the scroll bar? Please let us know what the pain point is.

5

Allow attachments to postcomments

Having attachments on posts is a great improvement. Please also implement this for postcomments, so that users who would like to return an attachment don't have to open a new post.This would save time and keep the timeline communication clean.

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0 Comments

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Category: Timeline (23)

STATUS DETAILS
Needs Votes
Ideas Administrator

need votes