Ability to show the created date for all items available in the time line of the social pane


The items shown on the timeline can be ordered on different dates like the created date or modified date while currently only for the entities where the card form is available (like task, email, phone call, ...), the created date can be shown on the timeline. For all other items (notes, case reso...

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Category: Customer Service (Case Management / Queues) (48)

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Ability to create a new letter from the timeline in the UCI


When the letter entity is set to be shown on the timeline and a quick create form is available for the letter entity, it's not possible to trigger a new letter from the timeline in the UCI. Feedback from MS on this: for the quick creation of Letters through the Timeline button, there is a featur...

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Category: Unified Interface (131)

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Needs Votes