Dynamics 365 Customer Voice

When you use Choice questions, you can add "Other" as an option.

But sometimes, you want to leave a more meaning words other than the "Other".

At the moment, you cannot customise this placeholder text.

This is quite common with Survey Monkey or Qualtrics, that you can add a comment box under the Likert chart.

Right now, I have to create a new question under the Likert question and suggesting users to leave comments for above.

In some other tools, you can even add individual comment box behind each statement.

Right now we can only adjust font size question by question manually.

We cannot adjust the font size to the whole survey in a simple click, which is very time consuming.

Currently the form design consists of only one page-wide layout, in some long forms we'll love to have the ability to use different layout in the form.

Currently there is no versioning on the forms, that I know of, it's very easy to delete questions and loose hours of work.

In Customer Voice you can select a background color for the survey, which in our case should be white to reflect our company branding. We noticed that if you select a answer on one of the survey questions, the answer font color changes to white and, in this case, is not readable anymore because the survey background is white. We kindly ask to have the font color of answers (once selected) to be in a contrasting color based on the background color selected. If this is not possible, please be sure to not have the possibility to enter any hex color in the background settings and only offer a standard set of background colors.

It seems like currently, the only way to access customer voice reports, the user has to own the project. I would like to see a read-only user role.

Here's a short list of serious bugs

1. When using translations, if order of choices is changed, translations get scrambled ...which means that people answer to let's say choice A, but system interprets it as choice B
2. Zombie project : impossible to remove some projects, randomly; projects with failed deletion become unusable and without any owner
3. From Time to Time, the send button on the survey response does not work for a survey

As per the business requirement, Customer wants to see the the activities in timeline for both Mid-level and high- level Parent account which is connected to child account as this is OOB behavior, but as request we can have this feature which helps us to get the complete info about the timeline

Tener la opcción de programar el envio de recordatorios de las invitaciones que no han tenido respuesta.