Dynamics 365 Customer Voice

VisionSync is an innovative technology that allows users with special needs to have a better experience consuming images and digital content. This technology uses eye detection and artificial intelligence to adapt images to meet the visual needs and user experience of individuals.One of the main applications of VisionSync is for people who cannot distinguish different colors due to visual impairments. This technology provides high-quality image viewing and accurate descriptions for these individuals so they can still benefit from digital content.Additionally, VisionSync can be useful for individuals who view images in a wider or taller format. This technology adjusts the dimensions and proportions of images to best fit the special needs of users.Moreover, VisionSync can be beneficial for individuals who have difficulties in viewing high-resolution images. This intelligent technology adapts images in a way that provides optimal quality and clarity for users with special needs.By using VisionSync, individuals with special needs can easily and effectively access digital content and have a more positive experience using electronic devices and digital images.

how to work:

1_Eye Detection: Firstly, the VisionSync software utilizes eye detection technology to identify the position and movement of the user's eyes.

2_Visual Needs Analysis: Based on the information obtained from eye detection, VisionSync provides an analysis of the user's visual needs. This analysis includes information about the user's visual capabilities, such as visual impairments, visual experience priorities, and more.

3_Image Adaptation: According to the analysis of the user's visual needs, VisionSync adjusts the images to align with the user's specific requirements. This involves adjusting dimensions, resolution, colors, and other image attributes.

4_Optimized Display: The adapted images by VisionSync are displayed to the user to provide a better and optimized visual experience. This optimized display takes into account the user's specific visual needs and ensures access to high-quality and clear content.

With this method, VisionSync enables users with special needs to easily and effectively access images and digital content, providing them with a more positive experience using electronic devices and digital images.

Tener la opción de exportar en PDF o en power point los informes generados de las encuestas. Y no solo poder exportar los datos.

Each survey question should become an independent column in the "Customer Voice Survey Responses" table within Advanced Find.

Create an easy way for front-end users to automate survey distribution without development work. Allow users to create Advanced Find queries to drive survey automation from. The columns in the query should become the survey variables.

Would it be possible to add more default languages to Customer Voice? We have make customer surveys in several languages and at the moment for example somali-language is not default. I was abble to add it manually and succeeded to add translation to that somali-language version. Only problem that followed is that CV did not translate automatically the "Tank you" message and it wasn't possible to add the translation manually. Also the "send" button (in Finnish: Kiitos) was not translated. This makes our surveys little bit "odd" and not so easy to use in the eyes of our customers.

While the user interface gets reworked. But in the end the functionality will be the same, enabling a survey project owner to send reminders on demand or schedule them.

This is a new feature that will be rolling out in the near future. Currently, it is in preview while the user interface gets reworked.. In process to this document could you please help to make it live for further use on priority.

Regards

Currently, we cannot remove or edit the greeting tag above the survey that goes "Hi, . When you submit this form, the owner will see your name and email address." This is problematic as it gives people the impression that feedback is not confidential and may take the attention from people giving honest feedback. It's also distracting when the focus should be on the questions.

Suggestions:

1. Allow users to remove or edit the line
2. If this is mandatory for Microsoft, add the note at the footer of the survey instead of near the top

When the Preview functionality is used for a survey, and one clicks the Submit button an orphaned record is created in the msfp_surveyresponses table. This requires one to than to locate and delete that record(s). Until deletion the Response and Satisfaction metrics are incorrect.

The Preview functionality should be uncoupled from the actual record creation process or at the least the record should be deleted after clicking Submit.

In cases where TWO surveys have to be sent out to a same group of people in ONE email, Customer Voice shows a limitation.

When the email was sent out in this manner, the respondent's details came out as 'Anonymous' for one of the surveys. The system did not pass the value to other survey invite link copied from another survey.

It would be very useful if this feature where incorporating two surveys in one email - responses retrieved and analysed separately comes into practice.

When Customer 1 sends and invite to Customer 2 and Customer 2 fill some response and does not submit the response Customer 1 wants this partially filled data to sync to CDS. Whenever Customer 2 fills data without submitting responses all the data should continuously sync to CDS for Customer 1.