2

Create a standard PCF for List view similar to the "Address" PCF in the model driven app

In the list view we are today limited to show only 3 type of information (e.g. Title, Subtype like corrective and status). If MS would offer a PCF for List views the design of app in what ever list can be customized according to business needs. E.g use of Icons, use of providing more than 3 types...

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile (56)

STATUS DETAILS
New
2

Wrap intune SDK for Field Service (Dynamics 365) mobile app

As the current Field Service Mobile (Xamarin) app will end in June 2022, most of the current customers are exploring Field Service (Dynamics 365) mobile app. With this it would be beneficial for the customer to wrap it with intune SDK and let the enterprise manages it in their intune MAM configur...

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile (56)

STATUS DETAILS
New
2

Working hours in Calender view

We would like the possibility to show the Working hours and non-working hours in the Calender view on the Field Service Mobile Application. Similar to how it is shown in the FS app in the scheduling board where non-working hours are grayed out in a darker gray compared to the working hours.

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile (56)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for the feedback. We will review this idea internally and monitor for additional votes.

Thanks,

Field Service PM Team 

Thank you for the feedback. We will evaluate

2

When outside working hours the time intervals should be grayed out in Field Service App

Is it possible to display working hours of a user and have non-working hours grayed out on the calendar view on Field Service Mobile just like on the schedule board? Here is the supporting link that is showing the difference between the app and web - https://drive.google.com/open?id=1jMMUOUmKw...

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile (56)

STATUS DETAILS
Under Review
2

Bring Woodford Designer to Unified Interface

As of today, the Woodford designer can only be accessed via the legacy web client of Dynamics 365. It would be useful to be able to access the Woodford designer from the Unified Interface directly.

Read more...

2 Comments

Read more... 2 Comments

Category: Mobile (56)

STATUS DETAILS
Declined
Ideas Administrator

Thank you for your feedback.

We are not considering the suggestion at this time due architectural and licensing limitations of Woodford product. Keep an eye out for future announcements in this area.

Sincerely,

Jonathan Baker, PM,

Microsoft.

2

Business Process Flow on Field Service Mobile

Currently a technician can move a work order from any status to any other status. In reality there is a natural progression of statuses. At it's simplest this is Travelling --> In-Progress --> Complete. Under specific circumstances you may have 'Travel Home' after 'Complete' or you could...

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile (56)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for the feedback. We will review this idea internally and monitor for additional votes.

Thanks,

Field Service PM Team 

2

Signature

A signature is permitted on the mobile version of a work order but it is not repeated on the copy sent to the customer for confirmation of work accomplished. This is a basic necessity for field services.

Read more...

1 Comments

Read more... 1 Comments

Category: Mobile (56)

STATUS DETAILS
Completed
Ideas Administrator

Thank you for the feedback. You can add a signature to a mobile report (HTML or Word Document) generated in Field Service Mobile that can be shared with the customer. Please let us know in the comments if there is something more you are asking for here. 

Thanks,

Field Service PM Team 

2

Add Camera support for Field Service App on Hololens

There seems to be no way right now to use the native camera functionality of the Resco based Field Service App on Hololens.

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile (56)

STATUS DETAILS
Completed
Ideas Administrator

Thank you for the feedback. This functionality is now supported in our HoloLens Field Service Mobile application as the Windows team began supporting the API that we were using. 

Thanks,

Field Service PM Team 

1

Views for week and month in the calendar of the Field Service (Dynamics 365) mobile app

The calendar view should contain options for a weekly and a monthly view of the bookable resource bookings. The current calendar control for the Field Service (Dynamics 365) mobile app provides a list view (agenda) and a daily view. There is no way to see the upcoming week or month. Especially t...

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile (56)

STATUS DETAILS
New
1

Microsoft Dynamics 365 Gamification option for video event and rewards

Currently the Dynamics 365 gamification supports digital gaming and/or board games, however does not currently include video recording and rewards for event prices. Not featuring video mobile recording and reward prices on specified registered events, we may not be in potential compliance with t...

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile (56)

STATUS DETAILS
New