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We found out that users who answer all questions of an Inspection and directly put the Inspection on 100% complete get the following messagge: "Please fix the highlighted errors". Actually there is nothing to be fixed, but the issue is that Field Service Mobile needs the user to save the fully answered Inspection once before he can put it on 100% complete.

To our opinion it would help users if the error messagge would say exactly this.

So we would like the error messagge to be changed to a text like: „Please save your changes before marking the Service Task as complete“. 

In this way the users do not start searching for errors in their inspection but do exactly know what they should do in order to complete their Inspection Task.

Category: Mobile
STATUS DETAILS
Needs Votes