Make it possible to customize the out of the box calendar control in the Field Service Mobile App 2020 Model Driven App

We want to change the fields, fe. “Incident type” which is displayed on the bookings card form in the Calendar View in the Field Service Mobile App 2020 Model Driven App.
Category: Mobile
Ideas Administrator


The ability to customize the fields within the Field Service Mobile calendar control is now available. For steps to configure please refer to documentation here: Customize the Field Service (Dynamics 365) mobile app sitemap, forms, and views | Microsoft Docs



This has been asked for quite a few times in our implementation. The ability to change the appeareance of the booking card, either through a view or through the same logic which already exists with booking templates on the schedule board would help our technicians to see for which bookings they need to prepare in advance.

Category: Mobile