It is critical that guest accounts, which are mainly Technicians and mobile workers, have access to the Microsoft Field Service Mobile App.
Comments
Hi to everyone waiting for this feature to come,We found a workaround to this problem until Microsoft gives us a proper solution. The app is capable of opening apps in environments where the user is a Guest, it just doesn't have a visual interface for it.If you open a browser in you device (at least in Apple) and enter the URL of your app, it will prompt you if you want to open it in the Field Service Mobile App. If you say Yes, it will take you there, and change to the tenant of the app, and ask for authentication. You use the Guest user credentials and you are in, as long as that user has the proper permissions.If you don't sign out, the app will open in the last tenant used.I hope this helps someone until Microsoft releases this feature
Category: Mobile
Hi,I see that the status details says that this feature is planned for the 2022 release wave 1. This release wave is out already and this feature was not included. Looking at the planned features for the 2022 release wave 2, it seems that it will not be included there either.Do you have a real estimate to when this feature will be available?Thanks,David
Category: Mobile
Dear Team ,
Is there any update on the above request ?
Thank you,
Sahar
Category: Mobile
Administrator on 8/8/2023 4:25:08 PM
Guest Access enhancements for Field Service Mobile have been released a part of Wave 1 2023.
Please refer to documenation: Frequently asked questions for Field Service (Dynamics 365) mobile app - Dynamics 365 Field Service | Microsoft Learn
Thank you,
Field Service Mobile PM Team