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External / Guest user access is currently not a supported feature for model-driven apps in both the PA player and the FS Player.

It is critical that guest accounts, which are mainly Technicians and mobile workers, have access to the Microsoft Field Service Mobile App.
Category: Mobile
STATUS DETAILS
Completed
Ideas Administrator

Guest Access enhancements for Field Service Mobile have been released a part of Wave 1 2023. 

Please refer to documenation: Frequently asked questions for Field Service (Dynamics 365) mobile app - Dynamics 365 Field Service | Microsoft Learn

 

Thank you,

Field Service Mobile PM Team