Two additional fields “Retail channel code” & “Retail channel relation” in “Automatic sales document line charges” entity
Customer is trying to export data from “Automatic sales document line charges” entity and also want to export data for two additional fields “Retail channel code” & “Retail channel relation”. Business impact as shared by customer: The business impact is the amount of manual setups involved to ...
DOM network inventory check at order placement
It would be useful to have an inventory check when placing an order for DOM in a retail channel. It would rely on having a calculation of available inventory across all of the warehouses configured for DOM (for that channel). We would then need the capability to block the order if stock is not av...
Retrieve customer online basket in call centre
A common scenario on most web platforms is the ability for customer services to view and take control of a customers online basket. This could happen where a customer is having difficulties on the website and wants a customer services representative to help them complete their order placement. C...
Re-send email receipt for a completed transaction
It would be great if from the journal screen, it is possible to send an email receipt again for that transaction. Obviously you can currently re-print the physical receipt - but paper receipts are becoming a thing of the past! Email receipts are the way forward.
Implement parameter to control whether voided transactions can be printed or not
Currently it is possible to print receipts for voided transactions from the "Show journal" form. As this might be confusing for users, who are not interested in keeping voided transactions, it would be good if it would be possible to control this behavior. In addition, this is (unnecessarily) ...
MPOS Receipt with QR Code
Now QR Code is widely used in All the Digital Market, So we need to have an option in POS Receipt to Print QR Code with Customer information ,sales information
Support Cross LE retail operations
Retail operations in a franchise model are not well supported. A franchise model is often setup using multiple Legal Entities. The franchise giver 'delivers' the products and the franchise taker 'sells' them which requires cross LE flows. All franchise shops however, should operate as a 'one b...
Remarks about Districtuted Order Management
This remarks are about https://docs.microsoft.com/en-us/dynamics365/unified-operations/retail/dom 1) DOM is a function which is needed in Retail, but also for Brand Owners. Brand Owners have to allocate their Wholesale stock to both Retail and Wholesale customers. Therefore it would be very he...
CPOS/MPOS: Gift card | Optimize amount handling
Currently, when paying with a gift card doesn't work ideal. There are two issues we're facing: - Available amount on gift card has to be checked with a click of a button - The amount of the basket is entered as the amount payable. This causes the following issues: One click more is necessary to...
Refund to card/method from web sale when refunding in store
Recently I have seen an increase in customers requesting the ability to identify the original payment used for a web order, to complete an automatic refund from store (POS) to that same payment. For example, if I use my PayPal account on the website. when I return the goods to a store, the sto...