3

Retrieve customer online basket in call centre

A common scenario on most web platforms is the ability for customer services to view and take control of a customers online basket. This could happen where a customer is having difficulties on the website and wants a customer services representative to help them complete their order placement. C...

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Category: Order services and integration (20)

STATUS DETAILS
Needs Votes
6

Aggregate serialized items in POS basket for customer order

When creating a customer order in POS and the products are serial number enabled, it is not possible to aggregate the products. On a receipt/order confirmation and for the view of the basket, it doesn't make sense to split more qty to one line per pcs. Please add the same code on POS as found ...

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1 Comments

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Category: Order services and integration (20)

STATUS DETAILS
Needs Votes
8

Implement parameter to control whether voided transactions can be printed or not

Currently it is possible to print receipts for voided transactions from the "Show journal" form. As this might be confusing for users, who are not interested in keeping voided transactions, it would be good if it would be possible to control this behavior. In addition, this is (unnecessarily) ...

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1 Comments

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Category: Order services and integration (20)

STATUS DETAILS
Needs Votes
12

MPOS Receipt with QR Code

Now QR Code is widely used in All the Digital Market, So we need to have an option in POS Receipt to Print QR Code with Customer information ,sales information

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0 Comments

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Category: Order services and integration (20)

STATUS DETAILS
Under Review
53

Support Cross LE retail operations

Retail operations in a franchise model are not well supported. A franchise model is often setup using multiple Legal Entities. The franchise giver 'delivers' the products and the franchise taker 'sells' them which requires cross LE flows. All franchise shops however, should operate as a 'one b...

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3 Comments

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Category: Order services and integration (20)

STATUS DETAILS
Under Review
3

Remarks about Districtuted Order Management

This remarks are about https://docs.microsoft.com/en-us/dynamics365/unified-operations/retail/dom 1) DOM is a function which is needed in Retail, but also for Brand Owners. Brand Owners have to allocate their Wholesale stock to both Retail and Wholesale customers. Therefore it would be very he...

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0 Comments

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Category: Order services and integration (20)

STATUS DETAILS
Under Review
4

CPOS/MPOS: Gift card | Optimize amount handling

Currently, when paying with a gift card doesn't work ideal. There are two issues we're facing: - Available amount on gift card has to be checked with a click of a button - The amount of the basket is entered as the amount payable. This causes the following issues: One click more is necessary to...

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0 Comments

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Category: Order services and integration (20)

STATUS DETAILS
Under Review
12

Refund to card/method from web sale when refunding in store

Recently I have seen an increase in customers requesting the ability to identify the original payment used for a web order, to complete an automatic refund from store (POS) to that same payment. For example, if I use my PayPal account on the website. when I return the goods to a store, the sto...

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1 Comments

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Category: Order services and integration (20)

STATUS DETAILS
Completed
20

Barcode image is not being included in Emailed receipts sent from MPOS

The Barcode image is not included in the emailed receipt. Repro: Configure email receipts Run a transaction through MPOS that sends receipt via email Review the sent email No barcode image is inserted, only text from the barcode.

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1 Comments

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Category: Order services and integration (20)

STATUS DETAILS
Under Review
8

Refund check processing - allow user to select a printer

Retail > Channels > Call centers > Refund check > Refund check processing > Select an order > Click on Print button in the ribbon - get the error 'Unable to find printer with path', but the checks still show as 'Sent'.

he only workaround I have found is to generate pa...

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0 Comments

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Category: Order services and integration (20)

STATUS DETAILS
Completed