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Retail operations in a franchise model are not well supported. A franchise model is often setup using multiple Legal Entities. The franchise giver 'delivers' the products and the franchise taker 'sells' them which requires cross LE flows. All franchise shops however, should operate as a 'one brand chain', allowing multi-channel processes. This is not well supported in Dynamics 365 FO/retail. Consider scenario's like * buy from shop X and pick up in shop Y (shop x and y being different LE's) * buy online (e-channel in mother company) and pick up in shop Y * see stock situation in shop Y from shop X * return goods from shop Y to central warehouse (other LE) * ...

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for the product suggestion! We will continue to monitor this idea and the votes to determine if it will be given a position in our backlog.  -Holly Haines, Principal Program Manager