Add support for "Alternative product" in eCommerce
It is possible to add an alternative product for released products in F&O. We need to support this functionality for ecommerce customers when a customer wants to buy a product that has been replaced by an alternative product. As of now, there is no functionality at all in eCommerce that suppor...
Add D365 forms on Commerce product lists
In Dynamics 365 eCommerce, users can create their own product lists/order templates. See : https://learn.microsoft.com/en-us/dynamics365/commerce/b2b/quick-bulk-orders
The issue is that there are no forms or features that allow to see and edit the order templates from F&O. ...
Invoice list module for invoices from newest to oldest
The invoice list module on b2b ecommerce has no ordering. it would be helpful if customers can order the invoices from newest to oldest. It currently shows all the old invoices first. This makes no sense,please consider to implement a way to do most recent invoice first.
Order credit enhancement for call center
Issue: When an order is invoiced and a user needs to apply a credit to the order, current state the only options to apply a credit to an invoiced order is via an order credit or price match. If a user applies an order credit, a header level credit, at the time of processing a return against th...
Sales order and invoice Retail APIs do not show linked packing slip and invoices for Warehouse consolidated shipments
When using the warehouse module and processing consolidated shipments for orders (multiple sales orders are packed in the same box and shipped together), it results in a consolidated packing slip that is related to multiple sales orders. However, only 1 sales order ID is referenced on the pack...
Enable extended warranty feature for call center sales orders as well as e-commerce
It is now possible to sell extended warranties through POS, but unfortunately, it is not integrated into call center or e-commerce. Please do close this gap, as from an omni-channel perspective, it should not matter through which channel the sales order is placed. Hence, it should also be pos...
Payment connector returns issue with order credit and price match over refunds
The Charges can only be refunded back when the Return Order or RMA is generated and needs to have an item associated to the return for it to be processed, even if it is a header charge.
Taxes adjusted
because they should have been tax exempt but got charged
It looks like the ...
Implement a validation for income/expense
When using data entities to import transactional data from 3rd party systems which include income/expense transactions, it might occur that there income/expense transactions existing which are missing the related payments. This might be due to the fact, that they are imported at a later stage tha...
D365 Retail ATP
- The problem: We are facing a problem with the ATP calculation application in the Requested Ship Date for Sales Orders created since our e-Commerce Platform. The platform works of the D365 Retail service to create Transactions and consequently create the respective Sales Orders in our D365 Finan...
Allow logging of inputs into Real-Time Transaction Service calls
Right now there are many real-time transaction service calls into Dynamics 365 F&S. Quite often I get support requests that say the calls may be running slow or are not producing the desired results. Currently I have no easy way of seeing what input it coming into D365, and re-running the opera...