6

Payment connector returns issue with order credit and price match over refunds

The Charges can only be refunded back when the Return Order or RMA is generated and needs to have an item associated to the return for it to be processed, even if it is a header charge.

Taxes adjusted

because they should have been tax exempt but got charged

It looks like the ...

Read more...

0 Comments

Read more... 0 Comments

Category: Order services and integration (13)

STATUS DETAILS
New
15

D365 Retail ATP

- The problem: We are facing a problem with the ATP calculation application in the Requested Ship Date for Sales Orders created since our e-Commerce Platform. The platform works of the D365 Retail service to create Transactions and consequently create the respective Sales Orders in our D365 Finan...

Read more...

0 Comments

Read more... 0 Comments

Category: Order services and integration (13)

STATUS DETAILS
Under Review
1

Allow logging of inputs into Real-Time Transaction Service calls

Right now there are many real-time transaction service calls into Dynamics 365 F&S. Quite often I get support requests that say the calls may be running slow or are not producing the desired results. Currently I have no easy way of seeing what input it coming into D365, and re-running the opera...

Read more...

0 Comments

Read more... 0 Comments

Category: Order services and integration (13)

STATUS DETAILS
Needs Votes
1

DOM network inventory check at order placement

It would be useful to have an inventory check when placing an order for DOM in a retail channel. It would rely on having a calculation of available inventory across all of the warehouses configured for DOM (for that channel). We would then need the capability to block the order if stock is not av...

Read more...

0 Comments

Read more... 0 Comments

Category: Order services and integration (13)

STATUS DETAILS
Needs Votes
3

Retrieve customer online basket in call centre

A common scenario on most web platforms is the ability for customer services to view and take control of a customers online basket. This could happen where a customer is having difficulties on the website and wants a customer services representative to help them complete their order placement. C...

Read more...

0 Comments

Read more... 0 Comments

Category: Order services and integration (13)

STATUS DETAILS
Needs Votes
6

Aggregate serialized items in POS basket for customer order

When creating a customer order in POS and the products are serial number enabled, it is not possible to aggregate the products. On a receipt/order confirmation and for the view of the basket, it doesn't make sense to split more qty to one line per pcs. Please add the same code on POS as found ...

Read more...

1 Comments

Read more... 1 Comments

Category: Order services and integration (13)

STATUS DETAILS
Needs Votes
11

MPOS Receipt with QR Code

Now QR Code is widely used in All the Digital Market, So we need to have an option in POS Receipt to Print QR Code with Customer information ,sales information

Read more...

0 Comments

Read more... 0 Comments

Category: Order services and integration (13)

STATUS DETAILS
Under Review
52

Support Cross LE retail operations

Retail operations in a franchise model are not well supported. A franchise model is often setup using multiple Legal Entities. The franchise giver 'delivers' the products and the franchise taker 'sells' them which requires cross LE flows. All franchise shops however, should operate as a 'one b...

Read more...

3 Comments

Read more... 3 Comments

Category: Order services and integration (13)

STATUS DETAILS
Under Review
3

Remarks about Districtuted Order Management

This remarks are about https://docs.microsoft.com/en-us/dynamics365/unified-operations/retail/dom 1) DOM is a function which is needed in Retail, but also for Brand Owners. Brand Owners have to allocate their Wholesale stock to both Retail and Wholesale customers. Therefore it would be very he...

Read more...

0 Comments

Read more... 0 Comments

Category: Order services and integration (13)

STATUS DETAILS
Under Review
4

CPOS/MPOS: Gift card | Optimize amount handling

Currently, when paying with a gift card doesn't work ideal. There are two issues we're facing: - Available amount on gift card has to be checked with a click of a button - The amount of the basket is entered as the amount payable. This causes the following issues: One click more is necessary to...

Read more...

0 Comments

Read more... 0 Comments

Category: Order services and integration (13)

STATUS DETAILS
Under Review