1

DOM network inventory check at order placement

It would be useful to have an inventory check when placing an order for DOM in a retail channel. It would rely on having a calculation of available inventory across all of the warehouses configured for DOM (for that channel). We would then need the capability to block the order if stock is not av...

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Category: Order services and integration (10)

STATUS DETAILS
New
2

Retrieve customer online basket in call centre

A common scenario on most web platforms is the ability for customer services to view and take control of a customers online basket. This could happen where a customer is having difficulties on the website and wants a customer services representative to help them complete their order placement. C...

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Category: Order services and integration (10)

STATUS DETAILS
New
5

Aggregate serialized items in POS basket for customer order

When creating a customer order in POS and the products are serial number enabled, it is not possible to aggregate the products. On a receipt/order confirmation and for the view of the basket, it doesn't make sense to split more qty to one line per pcs. Please add the same code on POS as found ...

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Category: Order services and integration (10)

STATUS DETAILS
New
4

MPOS Receipt with QR Code

Now QR Code is widely used in All the Digital Market, So we need to have an option in POS Receipt to Print QR Code with Customer information ,sales information

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Category: Order services and integration (10)

STATUS DETAILS
Under Review
47

Support Cross LE retail operations

Retail operations in a franchise model are not well supported. A franchise model is often setup using multiple Legal Entities. The franchise giver 'delivers' the products and the franchise taker 'sells' them which requires cross LE flows. All franchise shops however, should operate as a 'one b...

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2 Comments

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Category: Order services and integration (10)

STATUS DETAILS
Under Review
3

Remarks about Districtuted Order Management

This remarks are about https://docs.microsoft.com/en-us/dynamics365/unified-operations/retail/dom 1) DOM is a function which is needed in Retail, but also for Brand Owners. Brand Owners have to allocate their Wholesale stock to both Retail and Wholesale customers. Therefore it would be very he...

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Category: Order services and integration (10)

STATUS DETAILS
Under Review
3

CPOS/MPOS: Gift card | Optimize amount handling

Currently, when paying with a gift card doesn't work ideal. There are two issues we're facing: - Available amount on gift card has to be checked with a click of a button - The amount of the basket is entered as the amount payable. This causes the following issues: One click more is necessary to...

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Category: Order services and integration (10)

STATUS DETAILS
Under Review
29

Click and Collect fulfilled from central warehouse, rather than store

We desperately need functionality to process a click and collect order where the order is fulfilled from a central warehouse. This is the process the vast majority of customers uses, mainly for picking abilities and stock accuracy (better at warehouse than in store). As opposed to taking the sto...

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5 Comments

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Category: Order services and integration (10)

STATUS DETAILS
Under Review
12

Refund to card/method from web sale when refunding in store

Recently I have seen an increase in customers requesting the ability to identify the original payment used for a web order, to complete an automatic refund from store (POS) to that same payment. For example, if I use my PayPal account on the website. when I return the goods to a store, the sto...

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1 Comments

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Category: Order services and integration (10)

STATUS DETAILS
Completed
15

Barcode image is not being included in Emailed receipts sent from MPOS

The Barcode image is not included in the emailed receipt. Repro: Configure email receipts Run a transaction through MPOS that sends receipt via email Review the sent email No barcode image is inserted, only text from the barcode.

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1 Comments

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Category: Order services and integration (10)

STATUS DETAILS
Under Review