Re-send email receipt for a completed transaction
It would be great if from the journal screen, it is possible to send an email receipt again for that transaction. Obviously you can currently re-print the physical receipt - but paper receipts are becoming a thing of the past! Email receipts are the way forward.
Refund to card/method from web sale when refunding in store
Recently I have seen an increase in customers requesting the ability to identify the original payment used for a web order, to complete an automatic refund from store (POS) to that same payment. For example, if I use my PayPal account on the website. when I return the goods to a store, the sto...
Thank you for the suggestion. Our upcoming cross-channel payment functionality will support this scenario. Please be aware that the retailer will have to use the same payment processor for both ecommerce and store payment processing for this to be possible. Thanks - Holly Haines - Principal Program Manager.
Refund check processing - allow user to select a printer
Retail > Channels > Call centers > Refund check > Refund check processing > Select an order > Click on Print button in the ribbon - get the error 'Unable to find printer with path', but the checks still show as 'Sent'.
he only workaround I have found is to generate pa...
We have provided a hotfix for this in the 7.2 release. Thank you for your feedback - Holly Haines, Principal Program Manager - Dynamics 365 for Retail
Administrator
The ability to email receipts from the journal was released in 10.0.18. Assuming that you have already configured emailed receipts at checkout time, all that's required to enable this feature is to enable the Email receipts from the Journal feature management switch.