Export interaction data
Currently the only way to export interaction data is through a Microsoft Fabric Lakehouse, which is quite costly. Could we have a simpler and cheaper way of exporting those tables?
Dynamics Marketing Insights control rolling up Lead(s) behavior to parent Contact
When using the Insights control on a Contact it shows any clicks, form visits, etc from that person in the past. However if your Contact has any child Lead(s) created from a webpage or form, it does not add to the Contact Insights tab. As a result, once your Lead has been discarded or converte...
Enable anonymized email reporting without consent – essential for enterprise-grade marketing KPIs
When using Microsoft Dynamics 365 Customer Insights – Journeys (CI-J) in enterprise environments, a major limitation becomes apparent:
No behavioral KPIs are available without valid tracking consent – not even in anonymized or aggregated form.
Thi...
Exit reasons in Journey - Do not count unmet trigger criterias
Hello,
we have trigger based Journeys created in the last few days where we see that there are a lot of data in the "Exit reasons" "Unmet trigger condition". I saw that there is a new feature generaly...
Filter Contacts, using Real Time Segments as a related entity
It is possible to add a filter to a view of contacts based on a related entity, "Segment". But this only allows selection of Outbound marketing segments. It appears there is no way to select in a similar way, based on Real Time Journey segments.
We have a business need to se...
Track responses to Customer Insights - journeys emails in Insights, Analytics Dashboards and Activities view
Allow any email response message activities in response to D365 Customer Insights - Journeys to be counted in analytics and insights, and to be available in Customer Insights - Journeys Activities views.
At the moment you can view tracked responses in the Activities on the Sal...
Global management of the supression list
Several customers have complained about the way the tool provides a way to manage the supression list.
Right now, the only way to check if a contact has entered this list is to add the ContactabilytyGrid control to your contact custom form (Communication tab in OOTB form). Th...
Export email, dynamic data and metadata
Hi
Our Legal team when taking a prospect to court or going to court to defend our company needs to justify of the whole history of interactions that we had with a given contact.
For that purpose they need to be able to extract all activities in the timeline of a lead/ opportunity/...
Enrich email statistics in a JOURNEY
Goodmorning,
We're a multinational company with an established use of the marketing app at enterprise level.
To analyse statistics of our newsletter, we'd find very useful:
1)Insert A graph for the Page interactions over ...
Analytics Dashboard Visibility by Business Unit in RTM
Title: Analytics Dashboard Visibility by Business Unit in RTM
Description:
I would like to request a feature enhancement in Dynamics 365 Real-Time Marketing (RTM) to allow analytics dashboards to be displayed at the Busine...