4

Export interaction data

Currently the only way to export interaction data is through a Microsoft Fabric Lakehouse, which is quite costly. Could we have a simpler and cheaper way of exporting those tables?

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Category: Analytics and Insights (105)

STATUS DETAILS
New
0

Dynamics Marketing Insights control rolling up Lead(s) behavior to parent Contact

When using the Insights control on a Contact it shows any clicks, form visits, etc from that person in the past. However if your Contact has any child Lead(s) created from a webpage or form, it does not add to the Contact Insights tab. As a result, once your Lead has been discarded or converte...

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0 Comments

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Category: Analytics and Insights (105)

STATUS DETAILS
New
1

Enable anonymized email reporting without consent – essential for enterprise-grade marketing KPIs

When using Microsoft Dynamics 365 Customer Insights – Journeys (CI-J) in enterprise environments, a major limitation becomes apparent:

No behavioral KPIs are available without valid tracking consent – not even in anonymized or aggregated form.

Thi...

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0 Comments

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Category: Analytics and Insights (105)

STATUS DETAILS
New
1

Exit reasons in Journey - Do not count unmet trigger criterias

Hello,


we have trigger based Journeys created in the last few days where we see that there are a lot of data in the "Exit reasons" "Unmet trigger condition". I saw that there is a new feature generaly...

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0 Comments

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Category: Analytics and Insights (105)

STATUS DETAILS
New
1

Filter Contacts, using Real Time Segments as a related entity

It is possible to add a filter to a view of contacts based on a related entity, "Segment". But this only allows selection of Outbound marketing segments. It appears there is no way to select in a similar way, based on Real Time Journey segments.


We have a business need to se...

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0 Comments

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Category: Analytics and Insights (105)

STATUS DETAILS
New
7

Track responses to Customer Insights - journeys emails in Insights, Analytics Dashboards and Activities view

Allow any email response message activities in response to D365 Customer Insights - Journeys to be counted in analytics and insights, and to be available in Customer Insights - Journeys Activities views.


At the moment you can view tracked responses in the Activities on the Sal...

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1 Comments

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Category: Analytics and Insights (105)

STATUS DETAILS
New
34

Global management of the supression list

Several customers have complained about the way the tool provides a way to manage the supression list. 


Right now, the only way to check if a contact has entered this list is to add the ContactabilytyGrid control to your contact custom form (Communication tab in OOTB form). Th...

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0 Comments

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Category: Analytics and Insights (105)

STATUS DETAILS
New
3

Export email, dynamic data and metadata

Hi

Our Legal team when taking a prospect to court or going to court to defend our company needs to justify of the whole history of interactions that we had with a given contact.

For that purpose they need to be able to extract all activities in the timeline of a lead/ opportunity/...

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0 Comments

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Category: Analytics and Insights (105)

STATUS DETAILS
Completed
1

Enrich email statistics in a JOURNEY

Goodmorning,

We're a multinational company with an established use of the marketing app at enterprise level.

To analyse statistics of our newsletter, we'd find very useful:

1)Insert A graph for the Page interactions over ...

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Category: Analytics and Insights (105)

STATUS DETAILS
Needs Votes
18

Analytics Dashboard Visibility by Business Unit in RTM

Title: Analytics Dashboard Visibility by Business Unit in RTM

Description:

I would like to request a feature enhancement in Dynamics 365 Real-Time Marketing (RTM) to allow analytics dashboards to be displayed at the Busine...

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3 Comments

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Category: Analytics and Insights (105)

STATUS DETAILS
Needs Votes