Filtering and sorting of Segments
Hi
Currently in Real time CIJ there is no filtering or sorting available when looking at Members and Insights.
This is a problem for spot checking if contacts have entered a segment when testing journeys.
This is even more critical when we enter prods with segments containin...
Increase quiet dates period
Quite dates are currently only supported for 3 days in a row.
We can only enter 3 days in a row.
We tried to enter multiple consecutive periods of 3 days in a row and the emails to which it applied got blocked.
We needed to enter these quiet dates for the mandatory closure d...
Improved reporting
Can we have better reporting?
- across all journeys steps > analytics provide name and email and contact id for consistency
- analytics section > can we have additional filters we can play with. Right now it's just languages which is not really helpful to us (see below)
- ...
STATUS DETAILSNeeds Votes
Ability to pause a journey
As a user I'd like to be able to pause a journey (not just stop a version or exit a version or exclude from a version) as currently it's difficult to find work around so that I can delay the next action triggered or the next step. Currently it's not possible. Adding a wait time only works for...
Fix product bug around timezone
Hi Our company chose to go with CIJ because it was integrated with CE and CS.
Unfortunately our business and marketing team is based in Australia +10 h from UTC and NZ +12h from UTC.
Our problem is that CE's data is showing information as per our time zone in the UI but the data i...
CIJ product bug - OOB does not take into consideration shared contacts
Hi we designed a journey trigger based and the same version but segment based.
We noticed the following issues that need a full rethink from your product team:
Overall the journey / segment/ trigger behave as expected BUT
our current data is built as such as that a contact ca...
Segment: display time and day of entry of contact in the segment in the user time zone
From the UI and in the export file of a segment please display time stamp (day and time) of the entry of a contact.
This will fast track the troubleshooting of segment issues particularly contact in segments that do not exit a journey when they should.
Email quick send: User to be able to modify the name of the automatic journey created
When using quick send, CIJ creates automatically a journey with a weird name. It makes it difficult to go back to it if need be, as the naming of that automatic journey is not explicit. We would like to be able to edit that journey name so it's easily retrievable in a search.