Prevent duplicate Event registrations and Check-ins for same contactid
The Event management should recognize the duplicate contactids that are trying to be added to an event in the form of registering or checking-in. For example when a customer has already signed up for the event from a portal but calls again to the company and an D365 user creates a new event regis...
Additional Webinar Providers
We *MUST* have the ability to set up webinar providers besides On24. The documentation (https://docs.microsoft.com/en-us/dynamics365/customer-engagement/marketing/events-settings#webinar-providers) and the software itself clearly show the ability to add others regardless of the "note" placed i...
Hi Patrick,
We need some more details to understand your suggestion better. Some points below:
1. ON24 has been the only OOB webinar provider since the launch of the product, in April. We have not added any new limitation. The "note" in the docs clearly calls this out.
2. As mentioned here, partners/customers can extend the webinar system by building an interface between our extensible webinar system and the APIs of the webinar provider. What you see in the product is the possibility of adding new providers - that is simply to enable any partner who wishes to build such an integration.
3. Could you share the webinar providers you/your clients are looking to integrate with? My team can assist with the next steps.
Sincerely,
Shravan Suri
PM, Event Management in Dynamics 365 for Marketing
Microsoft.
Provide Payment Gateways Out of Box
When the Marketing app is installed, there are some out-of-box configurations - like On24 for webinar integration. This request is to add a few Payment Gateways that are configured out-of-box. I would recommend the most popular like Paypal, Venmo, CashApp. https://docs.microsoft.com/en-us/dyna...
| Thank you for your feedback. This is a great suggestion! We will consider this in our roadmap. Sincerely, PM, Microsoft |
Custom form fields in Real Time Marketing Event forms
Allow to create custom form fields for a real time marketing event and use those custom form fields on the real time marketing form which is used to register for the event.
This funcationality is available for outbound marketing but not (yet) for real time marketing.
| Thank you for your feedback. This is a great suggestion! We will consider this in our roadmap. Sincerely, PM, Microsoft |
Cancel event registration button in e-mail
Now it is only possible to cancel an event registration after an attendee has signed in at the portal front end or an event manager can cancel the subscription in the event registration section in the markting app. It possible to customize the customer journey with a customer channel activity a...
Set a last registration date for form registration to event
It should be possible to set a last date for when the registration to an event is cancelled, for events in RTM. At least from the event registration form where a participant registers themselves to the event. An event administrator in Dynamics should be able to manage the participants even aft...
Management of Paid Events
The University of Turku needs to be able to manage paid events in Customer Insights - Journeys. The event management must also have the possibility of a waiting list and cancellation of event participation. These are critical functions that should be standard in a modern event management syste...
Teams Webinar functionality in Customer Insights - Journeys should be the same as when created in Teams
Hello -
It seems that Teams Webinars (created from Teams) has updated functionality that is not included in the Teams Webinar that gets created through Event Management of Customer Insights - Journeys.
For example, Webinar created through Teams includes a "S...
| Thank you for your feedback. This is a great suggestion! We will consider this in our roadmap. Sincerely, PM, Microsoft |
Print Event Registrations QR codes
Need to export event registration QR codes of an event for sending them to a printing house to be printed in event badges. The QR code would be used for a fast registration check-in and for quick lead creation during the event.
Register multiple people per event registration
I’m surprised no one has suggested this, at least I couldn’t find it, but the ability to register more than one person per event registration would be nice. For example, if I’m registering for a fundraising event and I’m bringing my partner as a guest.
Administrator
Thank you for your feedback. This is a great suggestion! We will consider this in our roadmap. Sincerely, PM, Microsoft