Create a Teams Webinar Series
Add the ability to create a series of webinars in Teams, so a customer can click one link and be registered for multiple virtual events within the same series.
Improving the “Add to Calendar” Experience in CIJ: Moving to a Direct Link Option
Currently, the “Add to calendar” experience generates and downloads an .ics file. While the file is successfully saved to the user’s Downloads folder, the experience is not seamless from a usability perspective.
After downloading, users are unable to open the file directly in the browser...
Multilingual forms
Multilingual forms are a baseline requirement in modern B2B marketing. The current implementation in Customer Insights Journeys forces duplication of assets, increases maintenance costs and creates unnecessary operational complexity compared to HubSpot, Salesforce Marketing Cloud and even ligh...
Make session formatting editable
Currently there is no ability to style the display of sessions, which makes the feature unusable for global workflows targeting audiences multiple time zones. Also the styling formats differently for different users. It looks unprofessional.
One users experience formatts sessi...
Enable automatic calendar invites for event and webinar registrations
Customer Insights - Journeys currently uses an iCal download for the Add to Calendar experience after event registration. While functional, this creates unnecessary friction because registrants must download the file and manually add the event to their calendar.
A better nativ...
Count attendance at the Town Hall meeting as a check-in
For many of our customers who are currently still using older versions of Teams Events, checking check-ins after an event is part of their routine and an integral part of their reporting and follow-up actions within journeys.
In Town Hall, this is no longer displayed, which is...
Sync Webinar V2 Timezone Between Customer Insights Journeys and Teams
When creating events in Customer Insights – Journeys using Teams Webinar V2, the event time zone is not fully synchronized with Teams. Although the event is configured with a local time zone in Customer Insights, Teams Webinar defaults to UTC.
This causes email communications ...
Enable multi‑select on the default grid for session registrations on the sessions form
By enabling multi-select it will be easier for users to check in multiple session registrations at the same time. The default grid does not support this at the moment, the user needs to press Ctrl for multi-select. Creating a new subgrid does not support the functionality of displaying the "ch...
Support Accept / Tentative / Decline for event emails in Customer Insights – Journeys
Current behavior
When sending an event or meeting invitation from Dynamics 365 Customer Insights – Journeys, recipients receive an email with a “Save to Calendar” button.
Clicking this button downloads an .ics file...
Configurable Date/Time Format for Event Session Fields on Registration Forms
On event registration forms, session dates and times are currently displayed only in the US format.
For customers in Europe and many other regions, this format is not helpful or intuitive.
Please add the ability to configure or localize the date and time format (e.g., DD.MM.YYYY, ...