Ability to Cancel an Event Registration directly from a form/e-mail - PLEASE VOTE :-)
I have currently setup an Event where registration happens through a form. At the moment it is not possible for the contact to cancel a registration directly from a form/e-mail. The contact now MUST contact us either via e-mail or phone and then we manually have to cancel their registration. I...
Calendar holds for event registrations
It should be much easier to insert ICS/Google calendar attachments when someone registers for an event! Not sure if it should be a file attached to the event that could be accessible in email marketing, or if it's something that could be a Design Element in email marketing like the event butto...
Generate iCalendar files for events and sessions (Dynamics 365 Marketing) | Microsoft Docs
Waiting list in Real time events
The waiting list event feature from outbound marketing should also be implemented in Real time events.
| Thank you for your feedback. This was released in March 2025 as Public Preview - |
https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/set-up-and-manage-waitlist
Event registration Marketing forms to include functionality for sessions
Sessions in an event should be available to use in a marketing form events registration form that can be embedded in to a CMS. Session capability is great, as are the registration forms, but if sessions aren't a roadmap item for this then it does limit their usage to quite simple scenarios. Add...
| Thank you for your feedback. This is a great suggestion! We will consider this in our roadmap. Sincerely, PM, Microsoft |
Town Hall Events in Dynamics Marketing / Customer Insights
After the end of the live events (Sept.24), we need support for the new Town Hall Teams events as soon as possible!
| Thank you - this was released - https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/teams-town-hall. CIJ PM |
Custom form fields in Real Time Marketing Event forms
Allow to create custom form fields for a real time marketing event and use those custom form fields on the real time marketing form which is used to register for the event.
This funcationality is available for outbound marketing but not (yet) for real time marketing.
| Thank you for your feedback, this was released - https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/create-unmapped-fields-registration-forms. CIJ PM |
Ability to customize message when event maximum capacity is reached/event sold out
If someone registers for an event, but the event has reached the maximum capacity, you'll now get the message "Event is sold out" or "This event is sold out, but you can still register for the waitlist".
It would be a great improvement if we can change this text into our own...
This is now possible as part of the waitlist feature - https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/set-up-and-manage-waitlist. Thanks, CIJ PM
Set a last registration date for form registration to event
It should be possible to set a last date for when the registration to an event is cancelled, for events in RTM. At least from the event registration form where a participant registers themselves to the event. An event administrator in Dynamics should be able to manage the participants even aft...
Thank you for the suggestion. This was released - https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/set-up-event#the-form-tab. Thanks, CIJ PM
Export event registration including registration esponses of custom registration fields
Currently it is possible to export event registrations with standard fields only.
In OBM there are custom registration fields with registration responses (which should also be implemented in RTM), which can only be exported response by response.
For event management it i...
This was released for the GA - https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/create-unmapped-fields-registration-forms, Thanks, CIJ PM
Possibility to add personal QR to email
To register visitors of an event easily, it is necessary for the registered visitor to have his personal QR code in an email. This way visitors can be scanned upon entry and a show can be registered in Dynamics
Thank you for the idea! We feel this idea is addressed and completed. Please see our documentation here:
https://docs.microsoft.com/en-us/dynamics365/marketing/content-blocks-reference#event-registration-qr-code-elements
Thank you,
PM
Dynamics 365 Marketing
Administrator
This was released - https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/cancel-registration. Thanks, CIJ PM