We *MUST* have the ability to set up webinar providers besides On24. The documentation (https://docs.microsoft.com/en-us/dynamics365/customer-engagement/marketing/events-settings#webinar-providers) and the software itself clearly show the ability to add others regardless of the "note" placed in the docs. When we evaluated D365 for Marketing for adoption, this limitation was not present. Now that we've committed to it, we have no option for working with our current webinar provider. We will not and cannot switch provider.
Comments
I'd love to see WebEx Events (formerly Socio) as an option. Teams webinars is great for simple events but not for more complex ones, and ON24 is expensive.
Category: Event Planning and Management
Another vote for Zoom please! It has features that Teams doesn't that our users consider critical.
Category: Event Planning and Management
Our customers mainly use GoToWebinar. Some are using CVENT.
Category: Event Planning and Management
We use Zoom webinars extensively - this would be extremely useful.
Category: Event Planning and Management
I agree, we are a not for profit that uses GotoWebinar. I called O24 for pricing, they charge between 15,000 to 20,000 $ a year.
Category: Event Planning and Management
As addition: Go to webinar integration
Category: Event Planning and Management
Everyone is using Zoom these days, so that would be a great OOTB integration.
Category: Event Planning and Management
Patrick, thank you for this great idea - i just voted for it :-)
I didn't want to "compete" with your idea, but i created a new idea for adding Teams Live events as several here already commented.
https://experience.dynamics.com/ideas/idea/?ideaid=6b4bf386-1759-ea11-b698-0003ff68d515
I though that adding Teams as default provider would make sense, and then of course if we have your idea of multiple other providers on top of that - this would be great.
Category: Event Planning and Management
MS Teams as a webinar provider would be very helpful!
Category: Event Planning and Management
MS Teams has live events, why not use MS product, I contacted ON24 they are so expensive, it is only for large org that can afford it. Webinars should be available to all, and using MS Teams should be the one out of the box
Category: Event Planning and Management
Shravan Suri (administrator) on 8/1/2022 4:52:05 PM
Hi Patrick,
We need some more details to understand your suggestion better. Some points below:
1. ON24 has been the only OOB webinar provider since the launch of the product, in April. We have not added any new limitation. The "note" in the docs clearly calls this out.
2. As mentioned here, partners/customers can extend the webinar system by building an interface between our extensible webinar system and the APIs of the webinar provider. What you see in the product is the possibility of adding new providers - that is simply to enable any partner who wishes to build such an integration.
3. Could you share the webinar providers you/your clients are looking to integrate with? My team can assist with the next steps.
Sincerely,
Shravan Suri
PM, Event Management in Dynamics 365 for Marketing
Microsoft.