Drag and Drop
Drag and Drop contacts between To and CC. Want functionality similar to Outlook/OWA.
Today in D365 you have to look up each contact to add. You can take someone already in the TO and just drag them into CC or vice versa.
Remove images from email signature
Most of the times email contains also images inside signature; this implies that user take more time to check real attachments when working with email entity, especially when email thread consists of more iterations. In addition, each image requires uselessly data storage. The proposal is to hav...
Thank you for your feedback.
Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.
Regards,
Naman Agrawal
Product Manager, Microsoft
Email Recall capability in D365 Customer Service
Requested by Customer:
As part of customer complaint investigation, customer care agent is communicating with Internal Department/External parties through MSD case emails and need to recall sent email on below scenarios.
- Case handler sent an email to different inter...
STATUS DETAILSNeeds Votes
Any security issues that may arise due to the recall ability ? Logging will be needed?
Recall Functionality
Suggest adding recall functionality to Dynamics to match Outlook functionality. If a user sends an email and would like to recall it, suggest adding the ability for users to complete this action.
Thank you for your feedback. Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future. 
Regards, 
Naman Agrawal
Product Manager, Microsoft 
Enable deletion of e-mail attachments of incoming e-mail from new attachment grid
To enhance data privacy and compliance with GDPR regulations, it is essential to (re-)enable the deletion of personal or sensitive attachments directly from the new attachment grid in incoming emails. By allowing direct deletion of attachments within the grid, we can streamline the process, im...
Default E-Mail Template
Problem:
We are using email-templates and knowledge article. The user have to insert the email-template and then insert one or more knowledge article. These are a lot of unnecessary clicks.
Idea:
Can you please check if it is possible to implement the feature of ...
Hi Angela,
Thank you for your feedback and idea and is valid. Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.
Regards,
Manasa Kaushik
Product Manager, Microsoft
Formatting lost when content copied from Excel/Word
Copying from Excel/Word is not user friendly. Formatting and size is partially lost, not well visible in the draft email screen.
Thank you for your feedback. Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.
Regards,
Naman Agrawal
Product Manager, Microsoft
Dataverse Search - support "to" - and "from" fields of Emails
Currently, when searching for Emails by using the dataverse search, in the result list, the "to" and "from" fields are empty - whereas those are obviously populated on the Email records.
The reason is, that To and From fields are of type PartyList. Attribute Type PartyList is not sup...
Thank you for your feedback.
Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future. 
Regards, 
Naman Agrawal
Product Manager, Microsoft 
Set default email template when answering to an email from the timeline
The current process of selecting a template when answering to an email from the timeline is very time consuming and not user friendly. Right now the user needs to open the email, click on reply, then insert template, select the template, confirm changes and only then can start answering. There is...
Thank you for your feedback.
Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.
Regards,
Naman Agrawal
Product Manager, Microsoft
Insert dynamic text while inserting a URL in email template.
We should implement a feature that a dynamic text can be inserted to a URL when we generate a link for an email template.
Administrator
Thank you for your feedback.
This item is currently under review by our product management team. Please continue to add comments and discuss use cases on this thread to help us understand your needs!
Regards, 
Naman Agrawal
Product Manager, Microsoft