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• We have System and Custom Entities, Users will attach documents to these records.
• We would like to see the content of the attachment as preview without downloading those documents.
• We would like to see record related email attachments in one place.

STATUS DETAILS
Needs Votes

Comments

R

This is particularly useful for customers with sensitive documents, as they can choose whether or not to download the document to local storage.

Category: Customer Service (Routing, SLA)