1

SysTools MBOX Converter

SysTools MBOX Converter is the best-automated tool for the conversion of MBOX files and other formats without any errors. This tool supports the mailbox of many email clients like Thunderbird, Opera Mail, Apple Mail, Entourage Mail, and many more. Plus, It is able to convert M...

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Category: Email (174)

STATUS DETAILS
New
1

I'm not able to hide Untrack (Out of the box) option once tracked regarding is done in Email MS CRM

Hi,

I'm not able to hide Untrack (Out of the box) option once Tracked Regarding is completed in Email Dynamics CRM, can you pleas...

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Category: Email (174)

STATUS DETAILS
New
1

Convert OST to PST Using Microsoft OST to PST Converter Tool

In today’s digital world, email communication is pivotal for both personal and professional interactions. Microsoft Outlook, a leading email client, uses OST (Offline Storage Table) files to store mailbox data offline. However, accessing OST files directly can be challenging due to various rea...

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Category: Email (174)

STATUS DETAILS
New
1

Set Regarding of multiple emails in Dynamics 365 App for Outlook

with the old plugin users could set regarding for multiple emails by selecting multiple and clicking on Set Regarding.

Is that even possible with the Dynamics 365 App for Outlook?

The Dynamics button is disabled in the emails view in Outlook and its only enabled when you open an em...

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Category: Email (174)

STATUS DETAILS
New
1

Lock "Attach Previous Emails" to User or Security Role, instead of allowing anyone to pick any attachement in the system.

Right now, anyone can pick any attachment from a previous email and attach it to any email using the new Attachment Control, regardless of security role. It would be nice (and probably anyone worried about security would agree) that having these controls behind security roles would be benefic...

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Category: Email (174)

STATUS DETAILS
New
1

Using dynamic text to display custom entities' values in email templates

Hello Team,


Hope you are good!


There was an article out there on Internet that demonstrates the custom entities value can be displayed using dynamic text in email templates. Here "insightdynamics.wordpress.com/2017/01/27/email-templates-for-custom-entities-in-...

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Category: Email (174)

STATUS DETAILS
New
1

Downloading email thread in PDF or MSG format in MSD 365 Customer Service ( same feature that is available in Outlook).

There should be an option (Flow or a Button) to allow users to download an email thread in PDF or MSG format from MSD ( feature already available in Outlook). This is very critical as in many cases, emails are considered as supporting documents and needs to be attached in another email. There ...

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Category: Email (174)

STATUS DETAILS
New
1

Enable email validation

The feature "Enable email validation" is in preview since Wave 2 in 2022.

https://learn.microsoft.com/en-us/dynamics365/sales/enable-email-validation

Is it possible to finish the implementation of this feature, so we can use it in Prod.

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Category: Email (174)

STATUS DETAILS
New
1

Stop Reply All in an Email from emailing the sender

In Outlook when you 'reply all' the sender does not get the email they sent in their Inbox.


In D365 Customer Service when you use Reply All to an Email in the Timeline of a Case, the sent email will appear 2 times, once as the Sent email, then again as a received email.

...

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Category: Email (174)

STATUS DETAILS
New
1

Limitations when shared mailbox is part of a distribution list requires a fix

There is a known issue on a few limitations when emails are received by a mailbox that is part of a DL, the following functionalities do not work as expected:

1. Case emails will not be created.

2. Corresponding case will not be reactivated.

3. Auto sharing of email will ...

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Category: Email (174)

STATUS DETAILS
New