14

Since 2022 release wave 2, we are able to use Leads in Real-time Marketing journeys without having a Contact associated to it (no qualification needed).

However, in order to send emails or messages in Real-time Marketing, you need to import Consents into the Consent Center.


Contacts consent preferences can be automatically imported by using the "Load consent" button.

But Leads consent import cannot be done automatically, even though they have the exact same fields (Bulk email, Phone...) as Contacts.


A great improvement would be to have the exact same "Load consent" button, and same behaviour, but for all Leads.

STATUS DETAILS
Completed
Ideas Administrator

Load Consent is now able to create consent records based on the lead records in the system, in addition to supporting contacts and marketing/subscription lists.

Regards,
Anubhav